Pick a topic

Set Up On-Hold Music

Ring Central Blog


URL copied

Aug 24, 2010

Hey, DJ! Play music for your customers while they wait. Not only will on-hold music keep them entertained, it’s good for business too — it’ll make your business sound more professional, establish your brand, and cut down on customer hang-ups.

To set up music on hold:

1. Log in and click My Settings.

2. Click Music on Hold under Call Settings.

3. Select the style of music you want from the music on hold drop-down menu.

4. Click on Submit to save your changes.

Select from over 12 types of music including jazz, classic, or reggae. Or click here to learn how to upload your own selection.

Up next

Communication and collaboration

How to Choose the Best On Hold Music for Your Business

Now that you’ve read our Tuesday Tip about setting up music on hold, we’d thought we’d carry on the musical theme with some basics on how to choose on hold music that best promotes your brand image while also keeping your callers entertained. With a variety of new music options available at RingCentral, you’ll definitely ...


URL copied

Related content

Communication and collaboration

5 Top Trends for Small Business Communications in 2018

Communication and collaboration

Five Video Meeting Practices to Fuel Collaboration Among Remote Teams

Communication and collaboration

Knowing When to Upgrade to a VoIP Phone Service for Business When You’ve Been ...

Before you go...
Get our very best content for free and start working better from anywhere
You’re in! Thanks for signing up. Keep an eye out for our emails in your inbox.
Get the Remote Work Playbook
Everything you need to know in one place
Get the 2021 State of Hybrid Work Report
Learn how businesses are managing a partially remote workforce
You’re in! Thanks for signing up. Enjoy your copy of the Remote Work Playbook.