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10 Holiday Songs Your Customers Don’t Want to Hear While On Hold

Ring Central Blog


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Dec 21, 2010

christmasmusic Waiting on hold is something your customers don’t particularly want to do any time of the year. However around the holidays, everyone is a little more rushed, frazzled and irritable than usual. Obnoxious holiday-themed, on-hold tunes can turn even a normally patient and friendly customer into a Grinch.

Some holiday classics are sure to spread cheer, but there are definitely a handful of songs worth avoiding. Here are a few holiday hits that you will want to nix!

Please Daddy Don’t Get Drunk This Christmas – John Denver

This is a depressing, weird song that is sure to turn even your happiest customers into certifiable Scrooges.

Christmas Conga – Cyndi Lauper

A catchy yet bizarre Christmas song that will have your customers cursing your name as they keep singing “Bonga, Bonga, Bonga, Do the Christmas Conga” for weeks to come.

Mistletoe and Wine – Cliff Richard

Cliff Richard can be a hard sell any time of the year. But this overly sugary, sentimental song will irritate your impatient callers faster than you can say, “Seasons Greetings!”

Merry Christmas (I Don’t Want to Fight Tonight) – The Ramones

Mixing punk and Christmas music is never a good idea. This is a strange holiday hybrid that your customers will almost definitely not appreciate.

Oi to the World – No Doubt

A manic-sounding Christmas song that is guaranteed to work your customers into a yuletide frenzy.

Santa Baby – Madonna

Sounding not unlike the Chipmunks, Madonna singing Santa Baby is more than enough to make anyone to want to hang up.

Los del Rio – Macarena Christmas

Thanks to the overwhelming success of the original “Macarena”, Los Del Rio decided to subject the world to a holiday version of their chart-topping hit song. Horribly addictive, this little ditty may send your customers straight to your competitors.

White Christmas – Jingle Cats

Perhaps, if you’re a veterinarian, Jingle Cats might be a reasonable addition to your holiday on-hold tunes. But for everyone else, it’s just strange and rather irritating.

Feliz Navidad – Charo

It’s a coochy, coochy Christmas with Charo. I’m sure Jose Feliciano and your customers won’t like this version.

Happy Christmas (War Is Over) – Leo Sayer

No doubt that this John Lennon classic is a favorite of many. But this 1970s pop superstar takes it in an overly dramatic direction that is cringingly bad.

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Business leadership, Communication and collaboration, IT leadership

Happy Holidays!

Best wishes from everyone at RingCentral. Before 2011 begins, we hope you can take an opportunity to relax, recharge, reflect on your accomplishments this year and look forward to what’s to come in the year ahead. Wishing you and your loved ones a festive and wonderful holiday season and great success in the New Year!


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