The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking business applications and service providers offering unique business solutions, including ones that extend Oracle Cloud Applications.
The RingCentral solution enables an integration which merges cloud communications with cloud CRM to eliminate the barriers that commonly burden workflow efficiency such as searching for customer information when they call, toggling between screens, and manually dialing sales prospects.
The integration brings RingCentral’s robust communications capabilities such as click-to-dial, screen pop-up and automatic call notes to Oracle Sales Cloud, and enhances the Oracle Cloud Marketplace with an integrated solution for business communication.
“Our integration with Oracle Sales Cloud brings powerful business communication to large corporations,” said Richard Borenstein, SVP of Business Development for RingCentral. “Helping increase workflow efficiency through RingCentral’s capabilities can improve productivity for potentially millions of end users. Integrating business communications with customer relationship management (CRM) effectively streamlines prospect conversation, cutting down on the time and resources it takes to close deals.”
RingCentral’s integration with Oracle Sales Cloud is enabled by the RingCentral Connect Platform™, a set of tools and services to build, deploy, and manage custom integrations using RingCentral APIs. With this platform, developers can build out-of-the-box integrations with RingCentral to add powerful communication capabilities to business applications.
Why is this important? Here at RingCentral, we’ve set out to redefine business communications by eliminating the expense and complications of legacy on-premise systems. RingCentral has become a leading cloud-based communications solution relied on by more than 300,000 businesses. By integrating with Oracle Cloud Marketplace, RingCentral further extends our commitment to the cloud community and enables customers to easily reap the benefits of RingCentral Office.