RingCentral doesn’t just help you take your communications to the cloud (and save money in the process), but with our APIs for voice, SMS/MMS, business messaging, meetings, fax, data, and configuration – lets you truly transform and reimagine the way your business communicates.
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This is because beyond the 130 apps in our App Gallery, you have the power to build RingCentral’s capabilities into all of your critical applications – whether its making your CRM more efficient, customer support more friendly, or providing your customers with SMS alerts, updates, or coupons! With RingCentral’s APIs – you get access to the communication protocols you’re used to – as well as the ability to configure settings and retrieve data on the fly.
And the best part – RingCentral’s Developer Platform is included with our Office® Premium™ and Office Ultimate™ plans (giving you the power to do more, all with a single vendor, and without the additional cost).
Made for Developers By Developers
The RingCentral Developer platform was designed from the ground up for developers, by developers. This means your development team will have access to the latest technologies, whether it’s our easy to consume REST-based APIs with plug-and-play SDKs, code snippets, and embeddable widgets, or intelligent bot kits allowing for AI and automated user interaction.
Regardless what route your team decides to go, you’ll find clear documentation, developer friendly tooling (including Swagger 2 specs and interactive console), enterprise-grade SDKs, and unmatched support.
But perhaps more importantly, it means that your team will have access to the actions your business needs – from advanced configuration rules to event-based actions (webhooks), allowing you to truly customize RingCentral to meet your business needs.
Embed Communications in as little as 5 minutes
Go Beyond the PBX
With our APIs for voice, SMS/MMS, messaging, video and web conferencing, and fax – you don’t have to be limited to our apps or the apps in our App gallery – and neither do your customers. Easily build automated systems to let your customers text you and reply automatically with canned responses or information (for example, as a realtor someone could text you an address and get a link to your site, or as an insurance agent, help is only a text away), create new workflows that eliminate hold time, launch face-to-face conversations at times most convenient for you and your customers, or share the latest news and special offers with your customers, even while they’re on the go.
With the RingCentral API and our webhooks, the only limit to what you can build is what you can imagine. Imagine how you can revolutionize the way your business communicates!
Get the Data and Customization You Want
The RingCentral Developer Platform does more than just utilize your service to send/ receive calls, texts, messages, and faxes. With our configuration APIs you can configure extensions, answering rules, forwarding, presence, paging, and push notifications on the fly. This means you can make the RingCentral platform as agile as you are, automatically adjusting and evolving with your company – whether you’re in the office or on the go.
With our Data APIs, you can take the guesswork out of what your customers are looking for, how they’re reacting, and how to handle your calls and messages more efficiently. Easily retrieve call logs to understand when people are calling, and how long your calls are lasting. Voicemail and call recording transcriptions help you identify what is top of mind for your customers, and how you can better meet their needs. Check out our Call Recording and Call Data Visualization developer blog posts to see just some examples of what you can do!
You can learn more about the RingCentral Developers platform by visiting https://developer.ringcentral.com – and be sure to create your free developer account to try using our APIs, widgets, and bots today!
Originally published May 16, 2018, updated Aug 11, 2020