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On the Road Again? How to Stay Connected With Your Clients

Ring Central Blog


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1 min read

planetravel Business travel can be grueling, whether you’re heading out on the highway or flying halfway around the world to see clients.

Here are some tips for staying connected on the days you’re out and about.

Let Them Know When You’re Traveling

While you’re getting ready to travel, changing your voicemail greeting may not be at the top of your “to do” list. But letting clients know that you’re out of the office might be a detail you don’t want to overlook. To minimize questions and confusion, make sure to spell out when you will be returning and who they can contact while you’re gone.

Set Your Answering Rules

Want to take calls from certain callers during your trip? Not a problem. You can set up your Answering Rules to allow certain contacts to get through to you while sending others to your voicemail or to another number (such as a business partner or backup contact).

Retrieve Voicemails and Faxes from Anywhere

With Wi-Fi available in many hotels, airports, cafes and flights, you can listen to voicemail messages and read faxes from your phone or PC even when you’re traveling at an altitude of 35,000 feet.

Forward Calls When Traveling Abroad

Of course you can be contacted almost anywhere with RingCentral and your cell phone. But what about when you’re outside the country and your cell phone doesn’t work? The call forwarding feature can help you stay connected to your business. Simply update the call forwarding number and have your calls forwarded to a number where you are accessible. Callers will be able to reach you by calling the same number that they always do.

Don’t Forget Time Changes

If you’re traveling to a different time zone, you can also have calls forwarded to you during the hours you’ll be available at your destination. You can even change the time zone of your phone extension so that your call history and voicemail timestamps will reflect this time.

Originally published Nov 30, 2010, updated Aug 12, 2020

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