At the 2016 World Economic Forum, Marc Benioff, Chairman and CEO of Salesforce, was asked a question about how quickly organizations need to move toward digital transformation. His answer was:
“Speed is the new currency of business…you just cannot go fast enough; if you are not going fast enough, someone else is. Smartphones are making everything go faster, and communications is happening faster and faster.”
So, what does this mean for CIOs of mid-market and enterprise organizations?
No Jitter revealed some important new insights in their webinar: “Collaborative Communications: Setting the Foundation for Digital Transformation.” UCC / WCC expert Zeus Kerravala of ZK Research and Jason Kasch, CIO of Structural Group, discuss how collaborative communications substantially improve both the top and bottom line. The survey results ZK Research shares show that:
- 80% of workers report WCC helps with productivity.
- 42% reported saving two hours weekly instead of using email.
- 80% of employees need better tools to work remotely.
- 83% believe having fully integrated communications would be valuable.
Jason Kasch, CIO of Structural Group, shares the key success criteria that collaborative communications delivers, including supporting a mobile, collaborative workforce with an easy-to-use interface with all communications modes on a single platform with open APIs and third-party integrations.