Most businesses don’t do anything with an important source of data: phone calls. Every time a customer (or potential customer) calls a business, a wealth of information waits to be captured. Now, it’s possible to use phone records to create a customer list with Connectivity.Here’s how it works: when someone calls a business, Connectivity automatically builds a comprehensive customer list with a profile for each customer that includes data such as name, email, interests and demographic information. Connectivity and RingCentral users can use their new customer list with helpful tools such as automated text campaigns and customer surveys that collect more online reviews.
We’re excited about this new integration and are offering all RingCentral customers an exclusive 30-day free trial of the Connectivity product.
To learn more read the full press release.