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Multi-Cloud Strategy: A Must-Have for Today’s Cloud-Enabled Digital Business

Ring Central Blog


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It’s no secret that cloud is driving today’s digital business transformation. As companies increasingly move their applications to the cloud, they are faced with the reality of a multi-cloud environment. If done right, this creates an incredible opportunity for more integrated business workflows, enabling greater team productivity and efficiency while also boosting overall customer satisfaction.

At ConnectCentral 2017, the RingCentral annual conference, leaders from Salesforce, Google, and Okta explored the importance of a multi-cloud strategy and the benefits of connecting cloud applications for business agility and success. See below for key insights from this session. Or to view the panel in its entirety, watch the video.

Align applications with goals and requirements

Doug Chaney, Vice President of Business Development at Salesforce, suggests that companies start first with an assessment of what end users want from their various cloud business applications. Companies need to first understand workflows and end-user goals before determining how to create a better experience for end-users using a multi-cloud strategy.

Adopt open systems that play well together

Pankaj Dugar, Head of Tech Alliances at Google, feels that a multi-cloud strategy is not just about using multiple public clouds for the sake of using them. Companies need to do what’s best for their business, leveraging open platform cloud solutions to support their appropriate business workflow strategy. Whether a company needs machine learning, analytics, querying and databases, or some other capability, it should seek out best-of-breed solutions rather than being locked into a single vendor.

Alex Salazar, VP of Product Integration at Okta, believes companies should not look at cloud from a per-application basis but from an overall enterprise architecture perspective. As companies scale and add more cloud applications, they must do their homework and ensure all of the separate applications can talk to one another and work together seamlessly leveraging a multi-cloud strategy.

Want to learn more about driving digital business transformation through a multi-cloud strategy? Watch the full ConnectCentral partner panel here. For a complete recap of the ConnectCentral 2017 conference, view our digital magazine here.

Originally published Dec 07, 2017, updated Aug 11, 2020

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