Lots of folks who use NetSuite would love to be able to make their phone numbers in NetSuite into click-to-dial links, and with RingCentral, it’s easy to do! Here’s how.
First you’ll need to ensure that you have the latest version of the RingCentral for Desktop softphone installed. You can download it here.
Now with a few quick steps you can make a Saved Search in NetSuite that shows clickable phone numbers.
1) Create or edit a Saved Search in Netsuite. You’ll find it under Reports->Saved Searches.
‘<a href=rcmobile://call?number=’ || REPLACE({phone}, ‘ ‘) || ‘>’ || {phone} || ‘</a>’