A communications system is crucial for all businesses in any industry. Business efficiency and employee productivity, though, depend heavily on having the right system in place. Especially in today’s world where borders are virtually eliminated through the flow of information and the internet, more and more companies have employees and offices spread across the globe.
On-premises systems provide a rich set of features and functionalities to suit individual location’s needs. However, these on-premises systems require top talent personnel and expensive hardware to maintenance. Setting up new offices, finding vendors, and provisioning employees can take months. The time and effort easily multiply when you extend your offices to many countries. Your IT not only has to keep different systems up and running in different locations, but also has to onboard your global workforce to use all these communication tools for external and internal communications. Problems, when they arise, leave users and managers trying to figure out which equipment or service vendor to call for help.
Freedom of modern communications
Traditionally, voice has been the primary business communications tool. With workforces that are increasingly mobile and using highly integrated applications in their personal lives, the expectation of being able to chat, talk, video conference, and share content from a single application has already gained traction. The ability to access these modalities in business communications matches the users’ requirements of ease of use and mobile support. It is becoming important for businesses to offer these modalities while ensuring applications are easy-to-use and mobile friendly.
Employees want faster, uninterrupted access to service and the freedom to communicate anywhere, anytime on the device of their choosing.
Global communications, simplified
RingCentral Office offers an integrated communication and collaboration system with phone, video conferencing, content sharing, and team messaging to meet your global business needs. Your IT can easily consolidate all communications services into one simplified RingCentral system. Admins can add users, local numbers, and regional calling plans any time as your international business grows. Your users around the world can instantly make calls, join online meetings or exchange text conversations from any device.
The benefits to all organizations from SMB to Enterprise are instant cost-savings and increased employee productivity. Companies reduce IT overhead with RingCentral’s easy-to-use, centralized service without having to manage local vendors and hardware, as well as the complicated configuration and maintenance from on-premises. Remote and distributed global teams can stay connected with free and unlimited international calling. With fixed-price regional and global calling plans, you have the flexibility to stay connected with your local customers without the surprise of unexpected international calling charges.
RingCentral’s global solution complies with local regulatory and industrial security standards. You can have peace of mind with RingCentral’s secure and reliable communications solutions with 24/7/365 monitoring and quality control. RingCentral enables an internationally dispersed workforce to feel like a single, integrated office and enables a multinational enterprise to feel local to customers, wherever they’re located.
To learn more about RingCentral’s global solution, click here.
Originally published Mar 02, 2018, updated Sep 18, 2020