Pick a topic

Customer Story

Developing Efficient and Professional Phone Interactions


URL copied
2 min read

sikka call optimizer Every day, clients are calling your office looking for wellness and emergency care for their pets. These calls establish important first impressions. How your front desk staff responds to these queries is largely dependent on the information and resources they have at hand. Searching through files and digital records is time-consuming, causes delays and leaves other clients waiting on hold.

call optimizer

A new integration from Sikka Software for RingCentral, Inc. facilitates improved telephone interactions. With Call Optimizer, when a client calls a panel appears automatically on your computer with the details needed to book appointments and answer some of the most common types of questions. This is made possible by the Sikka Platform Cloud, which connects 96% of practice management systems to RingCentral’s cloud communications platform. Data includes:

Call Optimizer gives your front desk staff the tools they need to ensure your patients’ health is in good hands. This app is being offered for a limited time price of $75/month; or save even more when you bundle Call Optimizer, RingCentral phone services and Practice Optimizer, the business intelligence app.

If you’re at the 2016 NAVC Conference in Orlando, FL this week (01/17-20/16) be sure to stop by Booth #3212 to learn more!

About Sikka Software 

sikka logo

Sikka Software provides a platform for small and medium-sized business healthcare apps. The company’s products help healthcare providers and other small businesses optimize their business via a series of easy to use cloud-based applications. With over 32 apps built on Sikka Platform Cloud with over 16,200 installations, Sikka Software is the leader in the US Dental, Animal Health and Hearing Care markets. The company is now supporting a real time optimization and information network with providers, patients, consultants, manufacturers and financial service provides.

A privately-held company, Sikka Software is headquartered in San Jose, California with offices in the United States and in India. More information may be found at

Originally published Jan 18, 2016, updated Aug 12, 2020

Up next

Customer experience, Customer stories

RingCentral Empowers HFC Brands’ Franchisees with Mobility, Call Insights, and Marketing Efficiency

We are excited to announce that Home Franchise Concepts (HFC), a leader in home services and parent company to Budget Blinds®, Tailored Living®, and Concrete Craft™, has selected the RingCentral Office solution to gain unprecedented insight, mobility and efficiency for business calls for its multi-national team of over 900 franchisees across more than 1,200 locations. ...


URL copied

Related content

Business leadership, Customer stories

RingCentral Helps Peifer Security Solutions Achieve Two Mission-Critical Company Goals

Customer stories

That Changed Everything Episode 4: selling travel photography luggage—when ...

Customer experience, Small business, SMB customer experience

Running a promotion is not a customer retention program

Before you go...
Get our very best content for free and start working better from anywhere
You’re in! Thanks for signing up. Keep an eye out for our emails in your inbox.
Get the Remote Work Playbook
Everything you need to know in one place
Get the 2021 State of Hybrid Work Report
Learn how businesses are managing a partially remote workforce
You’re in! Thanks for signing up. Enjoy your copy of the Remote Work Playbook.