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Developing Efficient and Professional Phone Interactions

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sikka call optimizer Every day, clients are calling your office looking for wellness and emergency care for their pets. These calls establish important first impressions. How your front desk staff responds to these queries is largely dependent on the information and resources they have at hand. Searching through files and digital records is time-consuming, causes delays and leaves other clients waiting on hold.

call optimizer

A new integration from Sikka Software for RingCentral, Inc. facilitates improved telephone interactions. With Call Optimizer, when a client calls a panel appears automatically on your computer with the details needed to book appointments and answer some of the most common types of questions. This is made possible by the Sikka Platform Cloud, which connects 96% of practice management systems to RingCentral’s cloud communications platform. Data includes:

Call Optimizer gives your front desk staff the tools they need to ensure your patients’ health is in good hands. This app is being offered for a limited time price of $75/month; or save even more when you bundle Call Optimizer, RingCentral phone services and Practice Optimizer, the business intelligence app.

If you’re at the 2016 NAVC Conference in Orlando, FL this week (01/17-20/16) be sure to stop by Booth #3212 to learn more!

About Sikka Software 

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Sikka Software provides a platform for small and medium-sized business healthcare apps. The company’s products help healthcare providers and other small businesses optimize their business via a series of easy to use cloud-based applications. With over 32 apps built on Sikka Platform Cloud with over 16,200 installations, Sikka Software is the leader in the US Dental, Animal Health and Hearing Care markets. The company is now supporting a real time optimization and information network with providers, patients, consultants, manufacturers and financial service provides.

A privately-held company, Sikka Software is headquartered in San Jose, California with offices in the United States and in India. More information may be found at www.sikkasoftware.com.

Originally published Jan 18, 2016, updated Aug 12, 2020

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