RingCentral Glip has been named to the Constellation Research ShortList for the “Enterprise Group Messaging: Standalone” category, meaning it is one of the solutions enterprises should evaluate most seriously. RingCentral Glip is one of six team messaging products selected for the ShortList, out of more than 20 tracked by Constellation Research Analyst, Alan Lepofsky.
RingCentral Glip is a team messaging, collaboration, and productivity platform, which includes file sharing, task management and online video meetings.
“While ‘enterprise chat’ tools (e.g., Microsoft Skype and its alternatives) have been around for decades, today’s new generation of messaging applications, including Facebook Messenger, WhatsApp and SnapChat, are influencing the way employees want to connect, communicate and collaborate,” the report explains. The report looks at group messaging products for the workplace, like RingCentral Glip, that add administrative controls, security protection and other enterprise features. “Employees are looking at these tools as a way to reduce the use of email and hopefully feel less overwhelmed,” the report states.
Part of Constellation’s stated evaluation criteria was support for additional communication channels, such as voice and video, in addition to team messaging. RingCentral Glip allows online meetings with screen sharing to be launched from within any team or direct messaging conversation. RingCentral Glip is available both as a component of RingCentral Office and as a separate freemium subscription service, but all editions include online meetings powered by RingCentral Meetings (the number of video minutes varies by service level). In addition, RingCentral Office subscribers get the ability to call colleagues or start a conference call from within Glip. This allows team members to switch from messaging to voice or video — whatever works best for the task at hand.
Since acquiring Glip in 2015, RingCentral has enhanced the team messaging platform and introduced new native mobile clients for iOS and Android. RingCentral Glip integrates with other popular productivity platforms including Box, Dropbox, and Google Drive.