Pick a topic

Consolidation of Cloud Communications with Microsoft 365 Transforms How You Work

Ring Central Blog


URL copied
1 min read

O365_Blog_700x400 There’s no shortage of technological applications, products, hardware, and services that have been evolving the way we work. The sheer volume of options and the disconnection between many essential categories, including voice, email, contacts, text, calendars, fax, and conferencing have created islands of resources that force users to hopscotch between interfaces and information—and that drains productivity.

One destination for the majority of communications

While the cloud has become the great repository in the sky, it’s as pervasive as the internet itself, so users need to merge their most essential services into a centralized location to work efficiently. Email and phone systems are two of the largest communication services, so bringing them together streamlines how businesses interact. Microsoft 365 serves as an excellent hub of connectivity.

Why consolidation matters to workers and IT

Take, for example, an average office worker who uses Microsoft 365 for email and contacts, another service for audio conferencing and online meetings, yet another product for the office phone system and corresponding directory, and his own mobile phone for business purposes, such as texting and a third directory of contacts. The redundancies and scattered nature of the patchwork of services is not efficient.

While working remotely, it becomes even more important to streamline communications—when the in-person option is not available, and you need a smooth system of connecting with internal and external teams.

For IT, cloud communications offers a powerful solution that eliminates hardware, expensive maintenance calls, and complicated service for users. They can connect multiple locations, add users, and enjoy instant product updates all in the cloud. Integrating the cloud phone system functionality within the popular Microsoft 365 service that many users already rely on means they can weed out stand-alone services and reap the benefits of a consolidated system.

Download the eBook, “Using Microsoft 365 with a cloud communications system” for use cases, stats, and reasons why you should streamline your communications.


Originally published Oct 27, 2015, updated Aug 11, 2020

Up next

Business leadership, Communication and collaboration, IT leadership

RingCentral Welcomes Allan Thygesen, VP of Global Sales and Operations for Google, to its Board of Directors

We’re excited to announce that Allan Thygesen, Vice President of  Global SMB Sales and Operations at Google, will be joining our board of directors. Allan is a strong leader and has an extraordinary track record growing Google’s advertising business worldwide. At RingCentral we strive to empower a mobile workforce by adopting cloud-based solutions for business communications and ...


URL copied

Related content

Business leadership, Customer stories

RingCentral Helps Peifer Security Solutions Achieve Two Mission-Critical Company Goals

Communication and collaboration, IT leadership

Office Costs Too High? Turn to Internet Fax for Savings

Business leadership, Communication and collaboration, IT leadership, Productivity

Top 5 iPhone Apps for Business Productivity

Before you go...
Get our very best content for free and start working better from anywhere
You’re in! Thanks for signing up. Keep an eye out for our emails in your inbox.
Get the Remote Work Playbook
Everything you need to know in one place
Get the 2021 State of Hybrid Work Report
Learn how businesses are managing a partially remote workforce
You’re in! Thanks for signing up. Enjoy your copy of the Remote Work Playbook.