Building Your First App with the RingCentral Connect Platform

Ring Central Blog


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Are you thinking about building your first app using RingCentral Connect Platform? Here is a quick guide on what you can expect through the journey.

An app is a self-contained program that leverages RingCentral Connect Platform to either integrate with another business application or to customize RingCentral to the specific needs of your organization.

For this post we will use an example app building scenario starring our developer, Alex.

Alex’s company wants to be able to see the call history of customers displayed in their CRM application.  Alex will build an app that adds a tab in the CRM application and retrieves the RingCentral call logs for specific customer records to display the information on the screen in the CRM application.

Luckily for Alex, he’s already joined the RingCentral Developer Platform private beta program. He has access to the RingCentral Developer Portal, a personal Sandbox account, and an App Key for his app. You’ll want to do this too, when you’re ready to build your app.

So, what should Alex be familiar with before starting this project?

At this point, Alex is ready to get started. So how does someone go about building an app?

That’s it! Hope this guide helps you understand the process of building your own app.  If you are ready to get started, don’t hesitate to request an invitation to our private beta program. If you are not quite ready but want to receive regular updates about the RingCentral Developer Platform, just leave your email address on our home page to stay in the loop.

Originally published Jan 28, 2015, updated Aug 11, 2020

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