Call logs are a great way to monitor how business is doing. Would you like to know how many new leads you’re generating? Count up the number of incoming calls to your number. How productive are your employees? Take a look at the telephone activity for individual extensions. All the data is there for you to see.
For today’s Tuesday tip, we’ll show you how to have your company call logs delivered to you so you can get a regular snapshot of your business activity. Making adjustments based on telephone usage can go a long way to improving your overall business strategy.
To receive regular delivery of your call logs:
1. Log in to RingCentral
2. Select Call Log > Delivery Settings
Your delivery options are pretty self-explanatory; you can select how often you’d like your call logs delivered (daily, weekly, monthly) and where you’d like your call logs emailed to.
That’s it! You’re now on your way to micromanaging bliss…
Originally published Dec 30, 2009, updated Aug 12, 2020