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Sheila McGee-Smith
4 articles
Communication and Collaboration,
Customer Experience,
IT Leadership
The Collaborative Contact Center: How the Agent Wins
Sheila McGee-Smith
Business Leadership,
Communication and Collaboration,
Customer Experience,
IT Leadership,
Productivity
The Collaborative Contact Center: How the Customer Wins
Sheila McGee-Smith
Customer Experience,
RingCentral Updates
2020: The Digital CX Hockey Stick Moment?
Sheila McGee-Smith
Customer Experience,
RingCentral Updates
Enterprise Connect: Cloud Contact Center 2.0
Sheila McGee-Smith
Show More
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