Leah Westfall, Author at RingCentral

Leah

Westfall

26 articles

Customer Experience

Customer experience in the age of COVID-19: How to truly connect with your customers

Written by Leah Westfall

Communication and Collaboration, Employee experience

Six ways to build a positive culture for your remote contact center

Written by Leah Westfall

Customer Experience

How to gather and implement feedback

Written by Leah Westfall

Customer Experience

Understanding the link between employee turnover and poor customer experiences

Written by Leah Westfall

Customer Experience, Employee experience

Rethinking company benefits to improve employee engagement

Written by Leah Westfall

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