This year at ConnectCentral 2017, we introduced the Business Impact Award and the People Impact Award to recognize companies that have made a significant impact on business and people, leveraging RingCentral solutions. We are proud of the exceptionally innovative ways these customers are creating the digital workplace of the future, today.
The four customers we honored with our first-ever Business Impact Awards and People Impact Award have surpassed the standard applications of their communications solutions. We’re recognizing them because they inspire us, and we think they will inspire you as well.
Business Impact Award winners
As one of the world’s leading casual-dining restaurant companies, Brinker owns, operates, and franchises more than 1,600 restaurants in 31 countries and two territories under the names of Chili’s Grill & Bar and Maggiano’s Little Italy.
As much as 60% of Chili’s to-go orders come in by phone. Brinker wanted to quickly share information on these orders with their business intelligence group. They began using RingCentral Call Detail Records to view the shifting volume of to-go orders and are now able to strategically staff according to demand.
Box is a leading enterprise content management platform that empowers globally distributed, mobile workforces to get work done on their terms. They’ve applied this liberating approach to maximizing their communications by using their RingCentral solution in two keys ways.
First, they utilize audio and video conferencing between Redwood City, California; and Tokyo, Japan, which increases productivity and enhances collaboration for more than 1,000 employees.
Second, Box has also greatly simplified communications management by unifying all office locations and users with RingCentral. By using a sole vendor, they’ve significantly reduced communications expenses, compared to their previous legacy environment.
Structural Group is a leader in the construction industry and specializes in integrating technology, engineering, and construction. With 2,500 employees and 30 operating centers worldwide, they are dedicated to a highly collaborative company culture. They use every mode of RingCentral communications across the entire organization, including team messaging, voice, and video and audio conferencing.
Addressing engineering challenges in the field was a big issue. Before RingCentral, updating changes and distributing drawings caused delays in projects. Using voice and text, they now speed up conversations between the office and field workers and expedite sharing new documents.
The People Impact Award winner
World Vision is known for its commitment to community development, disaster response, and child well being. The organization employs 45,000 people in nearly 100 countries worldwide. In 2015, 84% of World Vision’s operating expenses were used for programs that benefit children, families, and communities in need. We’re proud to know that RingCentral has helped World Vision reduce its communications costs and that those savings go to the work they do in the field. This directly translates to improving the lives of people in need.
Each of these four customers has taken the RingCentral platform and made it a launching point for new ideas and applications, and a way to evolve how their employees, customers, communities, and businesses connect. The recipients of these awards are forging the digital workplace of the future, and we’re deeply grateful for their imaginative sparks of inspiration and powerful applications of RingCentral. Congratulations to all the winners. We applaud you.
Originally published Oct 27, 2017, updated Aug 10, 2020