Category
Communication and collaboration
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Ever wondered what our solutions do, exactly? From the #1 cloud phone system to omnichannel contact center, here’s a quick and simple introduction to us.
Industry highlights
Prevent agent burnout with new financial services ...
Highlights Financial call center agent turnover is all too common, but smart burnout prevention strategies can help turn the tide. Scheduling consistency, a safe relaxation space, and great ...
Startup sales: How to close more deals and grow your business
If your startup has a new product or service to sell or a new way to sell an existing product, the sales process is a huge step to tackle, full of decisions to make, policies to set, and ...
Exploring the role of communications technology in life ...
Highlights The following key points are discussed in this article about the role of communications technology in life sciences product development: Production consistency standards across all ...
Virtual open houses: 4 essential checklists for real ...
Believe it or not—there were hundreds and thousands of homes being sold across the United States in 2020,1 with a good majority of them being purchased without the buyer ever setting foot in the ...
Empowered employees: 5 ways retail can get it right
Highlights To compete in a digital-first retail environment, empowering your employees is essential. Building a culture that supports empowerment involves training both managers and frontline ...
7 best practices for student communication literacy
Highlights This article discusses the following topics and best practices for student communication literacy: Surveying the most popular methods of communication Goals and purposes for each ...