Customer Story

6.5 Launch Unveils New Features for RingCentral Users


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2 min read

RingCentral for Desktop We are pleased to announce that our 6.5 launch, for RingCentral Office, Professional and Fax users, is happening today! At RingCentral, our mission is to help elevate your business, and we have a few new features that will aid your business flow and help keep you organized. This release is a communication hub for your desktop because of all the new features we’ve added to the RingCentral softphone. Take a look at the new features below to see how you can integrate them into your IT and business models.

RingCentral for Desktop

RingCentral for Desktop is a new generation of RingCentral Softphone that provides all-inclusive phone, fax, business SMS and audio and video conferencing for your desktop. It is an easy-to-use and comprehensive communications hub. With the new RingCentral for Desktop features it is easier than ever to make and receive calls and faxes directly from your desktop computer. You can also send texts or host a conference from a single app, leading to greater productivity. We’ve also simplified access for viewing messages, finding contacts, managing calls, changing settings, and more.

Here are some feature changes and additions with the new 6.5 release which have been automatically added to all Office, Pro, and Fax customers in the U.S. and Canada only:

1) Company Directory Integration

RingCentral for Desktop integrates with your company directory for effortless connection. Reaching out to your colleagues has never been easier. With a simple click of the mouse you can start a quick chat or call. Avoid playing phone tag with employees or forwarding to a busy extension by sharing real-time phone presence.

2) Business SMS

Easily text a contact or a group within your organization with business SMS. Send a text to any contact in your company or personal directory. Selected a preferred caller ID for your text message. And access a website directly from an active hyperlink.

RingCentral_for_Desktop_SMS 3) Audio Conferencing

We have also updated our audio conferencing feature to make all your business meetings more efficient. Start an audio conference with the simple click of a mouse. You can easily add international dial-ins in your invitation. You can also add callers at any point during the conference.

RingCentral_for_Desktop_Conferening 4) Microsoft Outlook Integration

For Windows users only, this feature integrates with with Microsoft Outlook. You can make calls and send texts or faxes to your contacts directly from Microsoft Outlook—there is no need to launch a separate application. Contacts now seamlessly import and sync up. Users will now be able to send a document as a fax attachment from within Microsoft Office applications directly as well.

RingCentral_for_Desktop_Outlook_Integration The RingCentral 6.5 release provides simple telecommunication solutions and one application for all your day-to-day communication needs.

Originally published Oct 02, 2014, updated Aug 12, 2020

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