If by chance you happen to encounter any difficulty accessing your voicemail in the usual manner, know that there are actually five different options available to you.

You may use:

1) The RingCentral app

    • > Messages

iOS 2) The RingCentral online account interface

    • > Messages > Inbox > Play

Messages inbox 3) The RingCentral softphone (formerly known as Call Controller)

    • > Double-click the voice message

4) A VoIP phone (a RingCentral-issued model or a third-party one that was manually provisioned)

    • > *86 > Password > # > 1

voip phone ringcentral

5) A regular phone (regular landlines, mobile phones and IP phones NOT manually provisioned to work with RingCentral) by dialing your own RingCentral number

    • > Dial your RingCentral number > Dial the extension number > * > Password > # > 1

If you haven’t downloaded the RingCentral apps yet, you may follow these links: iPhone/Android/BlackBerry.