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5 Ways to Keep Your Partners Happy

Ring Central Blog


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2 min read

Blog_partnership RingCentral’s Partner Program was founded in 2010 and is now made up of over 2,000 partners across the U.S. and Canada. The secret to our success?  Happy Partners who love selling our product. Here’s how we keep our super sellers happy.

1) Stay in touch. We’re constantly communicating with our partners via our monthly newsletter, upcoming feature emails, program update webinars, our Partner & Training Portals and attending industry shows. Partner input is also essential to our program’s success; we always welcome suggestions from our partners and routinely conduct program feedback surveys.

2) Be Social. There’s a reason we’re in the telecom business, we love to talk, especially with our partners. We have a LinkedIn Group just for our Partners. It’s a great way to encourage partners to network with each other, share best practices, provide feedback and engage with our team. We’re always sharing product updates, interesting industry info or just great content for small business owners. Current Partners can request to join our group here.

3) Provide backup. We have a dedicated support team just for our Partners, this enables us to provide personalized support and really establish relationships with our Partners.  Each Partner is also assigned an Inside Sales Representative and a dedicated Territory Account Manager to leverage for sales support and training.

4) Practice, practice, practice. We offer a remarkable collection of resources for our Partners to learn about our product, improve their sales skills and take their business to the next level. In addition to our Training Portal,  which we’re constantly updating with new materials and resources, we offer self-paced online training, certification programs, webinars, and in person training.

5) Have a great product. RingCentral’s cloud phone system is simple to use, setup and maintain. It’s a product that our partners love to sell, and we’re always innovating and improving our product to make it even easier and more fun for our partners to sell. Our program offers lucrative commissions, so the more our partners sell, the more they earn. Every business needs a phone system, with RingCentral; our partners have an affordable business solution to offer that really meets the needs of businesses of all sizes.

To add a cloud solution to your product portfolio and start earning lucrative commissions, sign up to be a RingCentral Partner today.

Originally published Apr 16, 2013, updated Aug 07, 2020

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