It’s the last day of 2013 – a time to reflect on the past 365 days and think about what’s coming up in the new year.

blog image04 In that spirit of reflection, we’d like to share our 10 favorite RingCentral Connect blog posts from 2013. Look out for some exciting product announcements and much more great blog content in the year to come!

10. RingCentral Conferencing: Top 3 Reasons to Use Conferencing

Conferencing was a must-have for many of you – it was a top request prior to its introduction early this year. We’re thrilled to offer unlimited conference call services on all US and UK Office plans.

9. Cheat Sheet: The New RingCentral Softphone

One of this year’s most popular posts, our softphone cheat sheet explains the softphone’s basic features and functionality. Available in 32- and 64-bit versions for both Windows and Mac, the softphone is available free to all RingCentral customers.

8. How-To: Ensure High-Quality Calls With RingCentral

Experiencing choppy or one-way audio on your VoIP calls? Network configuration issues are almost certainly to blame. This blog post explains how to optimize a home or office network for VoIP service – worth a read, regardless of how many phones you have!

7. What’s Compelling About Cloud Phone Service?

Based on research we performed early in the year, this post details the limitations of conventional business phone systems – and describes how cloud solutions like RingCentral Office fill in the blanks.

6. Top 4 Cloud Computing Mistakes

An all-time reader favorite, this post features RingCentral regional VP of business services Sunil Madan. Sunil manages the implementation of the services and solutions that we use internally at RingCentral –, WebEx, etc. – so he writes from personal experience.

5. RingCentral Highlights New Mobile-Friendly Features at MobileBeat 2013

At the MobileBeat conference in July, we were excited to share how RingCentral enables enterprise mobility. RingCentral’s iOS and Android apps make your business phone system fully portable, so you can take calls, hold conferences, send faxes and more, wherever you are.

4. Infographic: Big Changes in Business Communications

The way we communicate has changed a whole lot in recent decades. For example, did you know that close to 70 percent of people under 40 use a cell phone as their primary home phone? This infographic features many more interesting stats about our phone habits.

3. A Cheat Sheet to Conference Calling With RingCentral

Like the softphone cheat sheet referenced above, the conferencing cheat sheet includes helpful tips and tricks for getting the most out of RingCentral’s conference calling feature. If you have an Office account in America or the UK, you have conferencing – so give this post a look!

2. How-To: Choose the Best Network Connection

This was one of my favorite posts to write in 2013, simply because I learned a lot about network technology. (A hat tip goes to RC sales engineer Tim “Reno” Renollet for educating me.) So what’s the best network connection for a RingCentral implementation? You’ll have to read the post to find out!

1. Employees Cutting the Corporate Cord With Smartphones

This post lands in the No. 1 spot because of the trend it illuminates. As the infographic in the post describes, smartphone use is ramping up in the corporate world. Tellingly, about half of the corporate workforce uses a smartphone for business communications when sitting next to a desk phone. Smartphones are the future of business communications – a future we are fully prepared to support!