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Being Prepared: Disaster Recovery in Your Contact Center

Ring Central Blog

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contact center disaster recovery You never know when a natural or man-made disaster might strike your contact center. The best you can do is to be prepared so you can recover quickly and get your business back to work. One of the best ways you can ensure disaster recovery and business continuity is through one of today’s advanced cloud contact center solutions.

Join Chris Leong, RingCentral Senior Product Marketing Manager, and Marco Casalaina, VP of Integrations and Contact Center, for an informative webinar, the Top Five Ways a Cloud Contact Center Ensures Disaster Recovery and Business Continuity. The pair discusses how the cloud provides crucial features such as geographic service redundancy, mobile options, flexible call routing, and remote management. You’ll learn how to:

View the on-demand webinar now!

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Customer experience, Customer stories

Infographic: Are You In Need of a Better Phone System?

Have you ever missed an important call? More than once? Regularly? It always seems to be right at that moment when you step away from your desk for just a second and a customer rings about THAT big deal. And whilst you may have become adept at hurdling desks in order to grab the phone ...

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