Smarter customer experiences made simple

RingCX is the easy-to-use, AI-powered contact center designed for any budget and any size business.

Play Video: The RingCentral RingCX dashboard
Play Video: The RingCentral RingCX dashboard
Play Video: The RingCentral RingCX dashboard

Customer communications, all in one place

Connect across multiple digital channels like voice, video, chat, SMS, social media, and more with AI-powered self-service options.
AI-Powered
Utilize AI to keep your customer channels open and agents more efficient.
Easy to use
Deliver effortless experience with direct integrations to RingEX and top CRMs.
Fast to deploy
Get started quickly and work from a single workspace.
Simplified pricing
Built with value in mind with transparent, predictable pricing and unlimited minutes.
eBook: the cover of Transforming Customer Experience Six Vital Projects to Help Improve CX

Dive deeper into transforming customer experience

Explore six research-backed trends that will help you form a successful CX strategy.
eBook: the cover of Transforming Customer Experience Six Vital Projects to Help Improve CX
eBook: the cover of Transforming Customer Experience Six Vital Projects to Help Improve CX
A video call invitation for a follow up between an agent and a customer done via teh RingCentral RingCX chat feature
Improve self-service

More options, faster resolutions

Create a balanced mix of digital channels, self-service, and intelligent chatbots to keep customer satisfactionā€Øhigh and costs low.
The overview tab of a RingCentral RingCX agent dashboard
Boost productivity

Effortless employee experiences

Equip your team with the tools to handle all customer interactions in one place, enabling them to connect with experts to solve issues in real time.
A call switch transfer being conducted in the RingCentral RingCX app
CUSTOMER SERVICE FOR ALL

Cost-conscious contact center

Invest in a contact center that fits your needs without blowing your whole budget, so youā€™ll never feel like youā€™re getting nickel-and-dimed.

Customer experience by the numbers

What top leaders are saying about the importance of customer experience

38%

of companies compete primarily on customer experiences

78%

say legacy technology is holding back their customer experience

45%

say the main goal of customer experience improvement programs is to increase customer retention rates
Be there for your customers with RingCX
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