An open platform designed for service providers

RingCentral RISE delivers an industry-leading product to your end customers that’s always evolving. It seamlessly integrates with your value chain and is built on an open platform ready for joint innovation.

RingCentral’s core innovations

RISE drives Value delivery

Partner’s core innovations

  • Message, Video, Phone
  • App integrations
  • Digital customer journey
  • Simplified partner journey
  • API-centric orchestration
  • Elegant integration
  • Service branding
  • Billing & ordering
  • Support e-bonding
  • PSTN integration
  • Network integration (IMS, fixed wireless direct connect, SD-WAN)
  • Future innovation - 5G and MEC
CORE PRODUCT INNOVATION

Message. Video. Phone.

Leverage our core all-in-one solution with a co-branded cloud app that delivers best-in-class UCaaS.

One platform with all the communication tools your customers need, including feature-rich messaging, reliable video, and globally available integrated voice services.

Get peace of mind that your users are protected and supported with automatic feature releases and security updates every quarter. 

Give your customers more flexibility and productivity. Our solutions integrate with essential everyday apps, such as Salesforce, Zendesk, Microsoft, and more.

Enable your clients to expand communication services as they grow with quick access to ordering from within their admin portal.

Send devices faster with automated delivery of phones, headsets, and everything customers need.

RingCentral GSP team member on a video call with a colleague
Interface showing RingCentral's extensible cloud platform

HOW WE INTEGRATE WITH YOU

Flexible platform

Our extensible cloud platform provides flexible options to integrate your systems.

Enable your customers to own their digital experience with expedited onboarding, simple provisioning, and self-service tools, including cloud APIs for account creation, number and license management, and try and buy support. 

Deploy standard or custom built CDRs and near real-time tracking of billable events.

Speed up time to revenue and adoption with scalable remote onboarding and full white-glove services for complex deployments.

Empower customers with full visibility to quickly solve issues and reduce support costs. In-depth insights, with usage and adoption data, enable up-sell, cross-sell and retention opportunities.

Bring your PSTN services or mix and match with RingCentral services to holistically cover international communication needs.

GREATER PARTNERSHIP VALUE 

Value-added differentiators

Expand your customer base with seamless services created for global service providers. Plug directly into your channels and systems to deliver innovative technologies to customers everywhere.

Make global collaboration easy and reliable with options to integrate your PSTN or leverage our global footprint.

Today’s workforce has gone hybrid, with employees working from anywhere. Go where your users do with one business number, native dialing, internet fax, SMS, seamless across any mobile device. 

Integrate with Microsoft Teams for advanced call controls and recording, intelligent call routing, and real-time analytics, backed by RingCentral’s comprehensive security and 99.999% service availability. 

Get end-to-end connectivity solutions that work with your customers' existing networks. Choose from OTT, SD-WAN, MPLS, IP-VPN, and Direct Connect for maximum availability.

Go deeper, with custom built integrations using our open API platform. With expert advice from our developer community and step-by-step guides, your customers can quickly build and deploy to suit their needs. 

Team member sharing a document created through RingCentral's integrations

Extend UCaaS across your portfolio

Pre-built cloud integrations

Empower your customers to do more with the tools they use every day like Microsoft 365, Google Workspace, and Salesforce.

Developer platform

No code, low code, and pro-code developer tools enable rapid customization with APIs for voice, SMS, messaging, meetings, and fax.

SD-WAN connectivity

With preconfigured RingCentral profiles, our certified SD-WAN partners offer extraordinary quality of service.

Mobile IMS / 5G integration picture

Mobile IMS/5G integration

Optimize native mobile experiences and connect mobile devices, desk phones, and laptops with one ubiquitous cloud communications experience.