One phone number for calling, texts, faxes, team messaging, and video meetings access. Each user gets a dedicated phone number at no additional cost.
\r\nRingCentral offers business phone numbers in over 200 area codes in the US alone. You don't even need an office in that state to purchase a phone number in that given area code.
\r\nToll-free numbers:
\r\nRingCentral also offers a variety of toll-free numbers so customers can phone your business free of charge. You can choose the instantly recognizable 800 number prefix or choose from 888, 877, 866, 855, and 844 numbers. You can also create a custom vanity phone number to reinforce your company branding. Vanity numbers often spell out words, such as 1-800-GREAT-BIZ, making them easier for you and your customers to remember.
Included minute allotment varies by tier. Toll-free minutes are pooled across the account, regardless of number of lines. Additional minutes available for purchase.
\r\n" } ] }, { "__name__" : "feature_1953061644_c", "id" : "2", "href" : "/office/phone-system-features.html", "category" : "0", "isHighlighted" : false, "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Domestic calling in US/Canada[[0]]" }, { "__name__" : "description", "text" : "Unlimited calling/phone calls within the US and CA. Plus, choose from affordable and convenient international calling plans that fit your business. Terms and conditions may apply.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1966036532", "id" : "3", "href" : "https://assets.ringcentral.com/us/datasheet/activating-sms-account.pdf", "category" : "0", "isHighlighted" : false, "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Enhanced Business SMS[[0]]" }, { "__name__" : "description", "text" : "Designed to meet latest carrier requirements and improve deliverability. Included SMS allotment varies by tier. Additional SMS available for purchase. Registration is required.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1836762026", "id" : "4", "category" : "0", "isHighlighted" : false, "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Visual voicemail – voicemail transcriptions, voicemail to email" }, { "__name__" : "description", "text" : "Easily manage voicemails in your online account, on your PC or Mac, and even on your mobile device with the RingCentral app.
\r\nMulti-level IVR is a phone menu that acts as an auto-receptionist by offering self-help features.
\r\nShare one phone number across multiple phones, and answer calls from any phone.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1136093542", "id" : "7", "category" : "0", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "High-definition (HD) voice; AI-noise cancellation" }, { "__name__" : "description", "text" : "To consistently deliver the highest HD quality possible, RingCentral utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
\r\nRingCentral also provides powerful AI-powered noise reduction that can be toggled on or off to reduce background noise such as dogs barking, street noise, and more.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_651233299", "id" : "8", "href" : "https://www.ringcentral.com/us/en/blog/what-is-end-to-end-encryption", "category" : "0", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "End-to-end encryption for calls (beta)" }, { "__name__" : "description", "text" : "End-to-end encryption (E2EE) prevents any unauthorized third party-including RingCentral-from accessing the conversation. For security minded organizations, E2EE provides privacy for privileged conversations–as well as protection against third party intrusion and attacks.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1512864890", "id" : "9", "category" : "0", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Emergency calling (E911)" }, { "__name__" : "description", "text" : "RingCentral provides access to emergency calling services, allowing users to access Enhanced 911 (E911) services. Fully compliant with RAY BAUMs Act and Kari’s Law, RingEX users with a digital line, using IP desk phones, or softphones, can dial 911 directly from their IP deskphone or softphone and be connected to the closest emergency response call center.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_453412731", "id" : "10", "href" : "/office/voip-phone.html", "category" : "0", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Desk phone & conference phone rentals" }, { "__name__" : "description", "text" : "Rent any desk phone or conference phone for a low monthly price.
\r\nContact sales for details and pricing.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_819466222", "id" : "11", "category" : "0", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Incoming caller ID" }, { "__name__" : "description", "text" : "Caller ID information (when available) is displayed for incoming calls to your RingCentral desk phone, Softphone, and mobile apps.
\r\nCall queues are groups of users or extensions that receive queue calls answered by the next available group member.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1339198772", "id" : "13", "category" : "0", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Call recording" }, { "__name__" : "description", "text" : "On-demand call recording allows you to manually record phone calls at any time with the press of a button. A notification will play to callers when the recording starts and when it stops. If you are an admin, you can customize the notification callers hear.
\r\nAutomatic call recording enables recording will automatically start at the beginning of each call, and stop once the call ends.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1320257233", "id" : "15", "category" : "0", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Up to 8-digit extensions with site codes" }, { "__name__" : "description", "text" : "Site Codes are great for multi-site customers who may need to create uniform dial plans within a single location, or who may want to use the same dial plan for accounts at multiple locations. Site Codes simplify intra-site dialing.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_163763557", "id" : "16", "category" : "0", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Receptionist and admin console (heads-up display)" }, { "__name__" : "description", "text" : "The RingCentral Heads-Up Display (HUD) is a call management feature which allows you to improve your business' call management by providing a more convenient interface for receiving incoming calls and managing your extensions' presence from the RingCentral App (on mobile or desktop).
\r\nThis feature is ideal for receptionists and executive assistants to view colleagues' real-time availability and manage multiple incoming calls with the capability to answer and transfer an incoming call, add users to a current call, chat with a colleague directly, or pick up a call on behalf of colleagues with permission.
\r\nRingCentral’s Call monitoring feature lets authorized users create Call monitoring groups to observe other extensions’ calls in real-time. When monitoring a call, you can adjust specific settings, interrupt the call, or take it over.
\r\nRingCentral hot desking lets you access your own settings, extension, voicemail in any shared phone.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_530480597", "id" : "19", "category" : "0", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Push-to-talk / walkie talkie" }, { "__name__" : "description", "text" : "RingCentral Push to Talk (PTT) provides instant communication for your frontline teams on iOS, Android, and ruggedized devices such as Zebra. Frontline workers can now securely communicate with a familiar walkie-talkie experience without needing to carry bulky radios. Only users who turn on RingCentral PTT in their app can become participants and communicate with each other using push to talk. It works anywhere with WiFi or cellular internet connectivity.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_656370819", "id" : "20", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Team messaging and file sharing" }, { "__name__" : "description", "text" : "Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more.
\r\nYou can also share images, tasks, events, and even documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts with your team members and messaging groups.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1923782693", "id" : "21", "href" : "/download.html", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Mobile apps for iOS and Android" }, { "__name__" : "description", "text" : "Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings, team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1187745484", "id" : "22", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Unlimited audio conferencing" }, { "__name__" : "description", "text" : "Host an unlimited number of audio conference calls, with up to 1,000 attendees per conference. Each user gets unique host and participant access codes.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1078064118", "id" : "23", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Video meetings and participants" }, { "__name__" : "description", "text" : "Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device. Guests can easily video meetings with a full-featured experience, no download needed, through their browser.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1403302070", "id" : "24", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "High-definition (HD) video" }, { "__name__" : "description", "text" : "RingCentral delivers crystal-clear HD quality video and voice.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1174604056", "id" : "25", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "AI Meeting Insights and Live Transcription" }, { "__name__" : "description", "text" : "RingCentral Video's Meeting insights feature automatically generates video “highlight reels” and searchable text summaries of your RingCentral Video meetings. Meeting insights uses Artificial Intelligence (AI) technology to generate keyword-based clips, transcripts, summaries, and topic lists.
\r\nLive Transcription and Closed Captions both use AI to automatically transcribe spoken words in real time—like captions in a movie. Live Transcription enables anyone in the meeting to reference the meeting transcript at any time to catch-up if they missed something, and download it for post-meeting viewing.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_969488841", "id" : "26", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Whiteboard and annotations" }, { "__name__" : "description", "text" : "With RingCentral Whiteboard, meeting participants have a canvas for collaboration to brainstorm, draw, upload images, type, add shapes, and more.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1845031787", "id" : "27", "category" : "1", "isHighlighted" : false, "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Convert phone calls to video screen share" }, { "__name__" : "description", "text" : "Turn any RingCentral phone call into a video screen share with just one click. Say goodbye to switching apps just to hop on video - it's perfect for when you're on a long phone call and have a need to share content with a client, co-worker, or guest.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1345786192", "id" : "28", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Breakout rooms" }, { "__name__" : "description", "text" : "The meeting host can create breakout rooms that are totally isolated from the main session and pre-assign participants to join. There, they can collaborate via separate sessions and work on allocated tasks, discussions, or exercises.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1592240895", "id" : "29", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Remote desktop control" }, { "__name__" : "description", "text" : "Remote Desktop Control allows you to gain control of a user's screen with your own keyboard and mouse in any video meeting when they give you permission. This is commonly used for IT troubleshooting and helping presenters navigate slides.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_932108433", "id" : "30", "href" : "/office/features/internet-fax-service/overview.html", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Unlimited internet fax" }, { "__name__" : "description", "text" : "Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1476312351", "id" : "31", "category" : "1", "isHighlighted" : false, "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Unlimited storage for files, messaging, and recordings[[1]]" }, { "__name__" : "description", "text" : "Store an unlimited* amount of documents, spreadsheets, presentation files, contracts, invoices, images, videos, and recordings.
\r\n*Retention period applies.
End-to-end encryption (E2EE) prevents any unauthorized third party-including RingCentral-from accessing the conversation. For security minded organizations, E2EE provides privacy for privileged conversations–as well as protection against third party intrusion and attacks.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_133885972", "id" : "33", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Video recording" }, { "__name__" : "description", "text" : "The host of the meeting or participants with moderator access can record a RingCentral Video meeting.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_289703477", "id" : "34", "category" : "1", "isHighlighted" : false, "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Conversation Intelligence" }, { "__name__" : "description", "text" : "Our AI Conversation Intelligence solution for sales teams. Using recorded video meetings and phone calls, AI Conversation Intelligence is designed to accelerate pipeline, enhance revenue forecasts, empower sales teams, and scale revenue operations. It syncs with popular CRMs, such as Salesforce, and helps reps have more accurate information across their prospect and customer interactions to maximize win rates and help prioritize opportunities. It also helps sales managers and leaders provide more effective coaching and soft-skills guidance to their reps.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1894810290", "id" : "35", "href" : "/office/rooms.html", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "RingCentral Rooms" }, { "__name__" : "description", "text" : "RingCentral Rooms is a video conference room system that is easy to set up, manage, and use, with flexible configurations to meet your needs. RingCentral Rooms enables in-person and hybrid collaboration by equipping rooms with video meetings, calling, and screen-sharing through one system. Anyone can easily book a room through their calendar, and join a RingCentral Video, Zoom, and Webex meetings with one-tap of a button.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_2097257738", "id" : "36", "category" : "1", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "RingCentral Webinar" }, { "__name__" : "description", "text" : "Easily set up and run webinars with interactive features, customized branding, simplified registration, post-webinar analytics - all in a single app. Webinars gives hosts and panelists the ability to host large events with interactive features that put you in control and simplify the pre, during, and post webinar experience through features such as Host Prep, Q&A and Polling, Debrief Session, Recordings, Analytics, and Marketing integrations.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_875293212", "id" : "37", "category" : "2", "isHighlighted" : false, "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Less than 6 mins of annual downtime SLA (99.999% uptime) and 7 layers of enterprise-grade security" }, { "__name__" : "description", "text" : "RingCentral’s Cloud PBX has an SLA of 99.999% availability, which equates to just 78 seconds of downtime per quarter—the gold standard for uptime SLAs. Our global network of 34 data centers is fully redundant geographically in every location where we operate—allowing us to deliver 99.999% availability for over 5 years.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_441825295", "id" : "38", "category" : "2", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Single sign-on" }, { "__name__" : "description", "text" : "RingCentral Single Sign-On (SSO) provides a seamless authentication experience for end users. After sign-in, users can launch any of their assigned RingCentral applications without reentering their credentials. Integrates easily with any identity provider (IdP) that supports SAML 2.0, such as Okta, OneLogin, Ping Identity, Microsoft Azure Active Directory, Google Workspace or your homegrown IdP.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_979245069", "id" : "39", "category" : "2", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "24/7 support and professional implementation" }, { "__name__" : "description", "text" : "Unlimited chat and phone support.
\r\nGet the most out of RingCentral with a portfolio of professional and personalized services, ranging from planning, designing, and implementation to project management, ongoing support, and consulting.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_247578633", "id" : "40", "category" : "2", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Call management and phone system administration" }, { "__name__" : "description", "text" : "Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimize communication with custom admin and user configurations online or using the mobile app.
\r\nCall management features include:
\r\nRingCentral Cost Center Management allows Administrators to create a hierarchical structure of billing codes that reflect their organization by the department and/or location as well as RingCentral account, and allocate incurred expenses across that structure as a way to better understand and assign cost.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_2033225051", "id" : "42", "category" : "2", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Multi-site admin and management" }, { "__name__" : "description", "text" : "Allows management of all site assets (e.g. satellite offices, branch locations, international offices, etc.) in all locations within a single account.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_789658849", "id" : "43", "category" : "2", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Custom roles and permissions" }, { "__name__" : "description", "text" : "Use RingCentral Roles and Permissions to provide role-based control over the functions accessible to your users. Each role includes a set of permissions that defines how much of the RingCentral system a user can access.
\r\nRingCentral offers seven ready-to-use, standard roles for common positions, such as administrator, manager, or user that come with the appropriate permissions already defined. For more specialised needs, you can easily create your own custom roles and specify the permissions you want. You can use both standard and custom roles with your users.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_2009341952", "id" : "44", "href" : "/office/features/call-logs/overview.html", "category" : "3", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Call log reports" }, { "__name__" : "description", "text" : "View complete call records and call history, check online for incoming and outgoing business phone calls, including the call details such as the name of the caller, the number or extension dialed, and the time, date, and duration of the call, with RingCentral Call Logs.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_332121367", "id" : "45", "href" : "/office/features/qos-reports.html", "category" : "3", "isHighlighted" : false, "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Real-time Quality of Service analytics and alerts" }, { "__name__" : "description", "text" : "Get powerful dashboards with interactive run-time graphical representations for focused monitoring and investigation.
\r\nRingCentral Adoption analytics provides deep insights organizations can use to gain visibility and drive adoption. From company-wide overviews to identifying individual power or low users, the Adoption & Usage report helps IT teams determine which areas to focus their attention on.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_812630073", "id" : "47", "href" : "/analytics.html", "category" : "3", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Business Analytics Essentials" }, { "__name__" : "description", "text" : "Gain insights, make decisions, and take action with RingCentral Business Analytics. Get visibility on how your communications drive your business, from anywhere, on any device. See what’s happening with interactive reports or explore historical trends and patterns across your entire business.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1493112679", "id" : "48", "href" : "/analytics.html", "category" : "3", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Business Analytics Pro" }, { "__name__" : "description", "text" : "What makes it Business Analaytics Pro? Get answers to your most critical questions by customizing your reporting and analysis with intuitive, easy-to-use interfaces. Use pre-defined templates or start from scratch with no special skills required. Stay on top of what’s happening with report subscriptions, and data-driven alerts delivered right to your inbox. Get more built-in storage with more options.
\r\n
The Rooms & Devices report is a powerful tool for IT Administrators who are responsible for managing and maintaining optimal infrastructure and ensuring that the employees in their company can use the communication tools with minimum interruption. It provides the IT Administrator the ability to proactively monitor the global health of the company’s RingCentral Rooms and hard-phone infrastructure. The report can be used to identify issues impacting users regarding service availability of Rooms and hard-phones.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_650033077", "id" : "52", "category" : "4", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Developer platform and access to APIs" }, { "__name__" : "description", "text" : "RingEX enables businesses of all sizes to take their communications to the cloud. With a suite of over 500 APIs for voice, SMS/ MMS, team messaging, video, fax, data, and configuration - you have the power to completely revolutionize the way your business communicates. Use RingCentral APIs to embed your phone into any app or configure customized workstreams to meet your unique business needs.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1332255679", "id" : "53", "href" : "/microsoft-teams.html", "category" : "4", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Integrated telephony for Microsoft Teams" }, { "__name__" : "description", "text" : "RingCentral provides flexibility with multiple integrated telephony deployment options for Microsoft Teams to deliver a solution that balances user needs with cost.
\r\nGreat for users with E1/E3 Microsoft (avoid the Microsoft calling fee):
\r\nEmbedded Dialer: Easy access to RingCentral’s embedded dialer in the Microsoft Teams Sidebar with SMS, Fax, Voicemail and other great telephony capabilities.
Great for users who want a native Teams calling experience and have an E5 license:
\r\nRingCentral takes over the calling back-end for Teams calling experience. Powerful cloud PBX capabilities without having to leave the Teams interface. It's non-branded and looks like Microsoft Teams with RingCentral running the phone system behind the scenes.
RingCentral LLM plugins and MCP connectors bring your calls, texts, and team chat into ChatGPT, Claude, and other LLMs you already use, at no extra cost.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_854435398", "id" : "54", "category" : "4", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Popular integrations including Office 365, Google, Slack, and more" }, { "__name__" : "description", "text" : "RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_552564571", "id" : "55", "category" : "4", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Archiver App integration for cloud storage back-up" }, { "__name__" : "description", "text" : "Move both historical and current records starting from the time you set up to the cloud immediately - resolving storage limitations and freeing up resources. Archive call recordings, voicemails, text messages, and faxes to your Box, Smarsh, Dropbox™, or Google Drive™accounts or to an SFTP server, and securely search and retrieve past records anytime.
\r\nRingCentral Archiver is an automatic and convenient archival solution within the RingCentral admin portal.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_727807208", "id" : "56", "href" : "/office/integrations/overview.html", "category" : "4", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "CRM integrations with Salesforce, Zendesk, and more" }, { "__name__" : "description", "text" : "RingCentral is proud to deliver the deepest and highest quality integrations across leading CRMs.
\r\nBring the functions and features of RingEX into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, Hubspot to optimize workflows for revenue, customer, and support teams.
\r\n" } ] }, { "__name__" : "feature_1953061644_c_1573020915", "id" : "57", "href" : "https://www.ringcentral.com/apps/", "category" : "4", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Industry-specific integrations with VMWare, Canvas, Smarsh, and more" }, { "__name__" : "description", "text" : "Bring the functions and features of RingEX into your vertical's business apps such as Canvas, Smarsh, etc.
\r\n" } ] }, { "__name__" : "feature_605890308", "id" : "58", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Live transcription" }, { "__name__" : "description", "text" : "Takes spoken words and turns it into real-time text, enhancing accessibility and communication.
\r\n" } ] }, { "__name__" : "feature_1432525069", "id" : "75", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Closed captioning" }, { "__name__" : "description", "text" : "Enhances accessibility and engagement with on-screen text translations of spoken dialogue.
\r\n" } ] }, { "__name__" : "feature_1301203896", "id" : "60", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Video meeting summaries and action items" }, { "__name__" : "description", "text" : "Extracts key insights from videos meetings with concise summaries.
\r\n" } ] }, { "__name__" : "feature_697205975", "id" : "61", "href" : "/solutions/office/call.html", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "isHighlighted" : true, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "AI Assistant for Video" }, { "__name__" : "description" } ] }, { "__name__" : "feature_164345937", "id" : "93", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "61", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Takes in-meeting notes" }, { "__name__" : "description", "text" : "Say goodbye to manual note-taking, with real-time AI-powered notes, action items, and tasks. Late joiners can also get a quick recap to catch them up on what's been discussed.
\r\n" } ] }, { "__name__" : "feature_164345937_co_1728976718", "id" : "95", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "61", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Translates transcripts and captions" }, { "__name__" : "description", "text" : "Live transcripts and closed captions now come with live translations between 15+ languages, making meetings more inclusive for global audiences.
\r\n" } ] }, { "__name__" : "feature_24276864", "id" : "62", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "61", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Transcribes meetings" }, { "__name__" : "description", "text" : "Automatically transcribes your video meetings in real-time, making it easy to review everything discussed.
\r\n" } ] }, { "__name__" : "feature_461162701", "id" : "63", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "61", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Provides closed captioning" }, { "__name__" : "description", "text" : "Displays live captions during meetings, ensuring everyone can follow along.
\r\n" } ] }, { "__name__" : "feature_1772606106", "id" : "64", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "61", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Summarizes video recordings" }, { "__name__" : "description", "text" : "After the meeting, all recordings come with AI-powered summaries, notes, meeting transcript, and action items, ensuring that every meeting has clear next steps with no broken follow-ups.
\r\n" } ] }, { "__name__" : "feature_965611558", "id" : "66", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "isHighlighted" : true, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "AI Assistant for Phone" }, { "__name__" : "description" } ] }, { "__name__" : "feature_372147089", "id" : "67", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "66", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Provides closed captioning" }, { "__name__" : "description", "text" : "Enables real-time captions during calls for better accessibility and understanding.
\r\n" } ] }, { "__name__" : "feature_822799411", "id" : "68", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "66", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Transcribes calls" }, { "__name__" : "description", "text" : "Creates a full transcription of your calls for easy review and record-keeping.
\r\n" } ] }, { "__name__" : "feature_1667893441_c", "id" : "69", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "66", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Takes real-time notes, captures actions, and syncs with call history (desktop/mobile app)" }, { "__name__" : "description", "text" : "Automatically takes notes, captures action items, and syncs them with your call history, keeping everything organized and accessible.
\r\n" } ] }, { "__name__" : "feature_1667893441_c_1276997571", "id" : "96", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "66", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Takes real-time notes, captures actions, and syncs with call history (hardphones)" }, { "__name__" : "description", "text" : "Automatically takes notes, captures action items, and syncs them with your call history, keeping everything organized and accessible.
\r\n" } ] }, { "__name__" : "feature_1667893441", "id" : "70", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "76", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Helps write, draft, and edit" }, { "__name__" : "description", "text" : "Assists in writing, drafting, and editing your SMS messages, ensuring clear and effective communication.
\r\n" } ] }, { "__name__" : "feature_1952928177", "id" : "71", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "76", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Translates SMS texts" }, { "__name__" : "description", "text" : "Easily translates your SMS messages into multiple languages, including Spanish, German, French (Canadian and European), Simplified Chinese, and Italian, enabling broader communication.
\r\n" } ] }, { "__name__" : "feature_1342661866", "id" : "72", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "77", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Summarizes unread messages" }, { "__name__" : "description", "text" : "Quickly summarizes unread messages in team chats, so you can catch up faster.
\r\n" } ] }, { "__name__" : "feature_2036011160", "id" : "73", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "77", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Helps write, draft, and edit" }, { "__name__" : "description", "text" : "Assists with writing, drafting, and editing messages in team chats to improve clarity and tone.
\r\n" } ] }, { "__name__" : "feature_1625141292", "id" : "76", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "isHighlighted" : true, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "AI Assistant for SMS" }, { "__name__" : "description" } ] }, { "__name__" : "feature_1245152569", "id" : "77", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "isHighlighted" : true, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "AI Assistant for Team Messaging" }, { "__name__" : "description" } ] }, { "__name__" : "feature_1415339437", "id" : "78", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "77", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Translates team messages" }, { "__name__" : "description", "text" : "Translates team chat messages into multiple languages, including Spanish, German, French (Canadian and European), Simplified Chinese, Italian and more, making it easy to communicate across multilingual teams.
\r\n" } ] }, { "__name__" : "feature_513023304_co", "id" : "79", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "isHighlighted" : true, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "AI Receptionist" }, { "__name__" : "description", "text" : "Turn missed calls into new customers with AI Receptionists built right into your business phone system. Your 24/7 digital concierge that answers questions, routes calls, and even sends texts. Available now in English and Spanish.
\r\n" } ] }, { "__name__" : "feature_513023304", "id" : "74", "category" : "5", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "isHighlighted" : true, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Conversation Intelligence" }, { "__name__" : "description", "text" : "AI-powered conversation intelligence solution that adds-on to your existing RingCentral phone solution. It records sales conversations, keeps CRMs up-to-date and provides coaching tips to win more deals.
\r\n" } ] }, { "__name__" : "feature_760997469", "id" : "82", "category" : "6", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Business SMS Booster" }, { "__name__" : "description" } ] }, { "__name__" : "feature_1550852554", "id" : "83", "category" : "6", "relatedComponentTargetProperty" : "./id", "relatedComponentSourceProperty" : "./id", "parentFeatureId" : "82", "isHighlighted" : false, "relatedComponentPath" : "rc-www/components/datasource/pnp/feature-reference", "sling:resourceType" : "rc-www/components/datasource/pnp/feature", "textIsRich" : "true", "__children__" : [ { "__name__" : "title", "text" : "Shared SMS Inbox" }, { "__name__" : "description" } ] }, { "__name__" : "feature_885023917", "id" : 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\r\n" } ] }, { "__name__" : "feature_reference_co_804864576", "status" : "0", "id" : "13", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "textIsRich" : "true", "__children__" : [ { "__name__" : "note", "text" : "Automatic / on‑demand" }, { "__name__" : "description", "text" : "There are two ways to record calls: on-demand and automatic.
\r\nAn admin with Phone System permissions can turn on both on-demand and automatic call recording. Both on-demand and automatic recording are available in the Advanced and Ultra tiers.
\r\n" } ] }, { "__name__" : "feature_reference_11", "status" : "0", "id" : "15", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_11_48598308", "status" : "0", "id" : "16", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_11_232449396", "status" : "0", "id" : "17", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_11_600341296", "status" : "0", "id" : "18", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_co_1828082596", "status" : "2", "id" : "19", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_co_1351776657", "status" : "0", "id" : "20", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note", "text" : "Yes, unlimited storage" } ] }, { "__name__" : "feature_reference_co_662505989", "status" : "0", "id" : "21", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_co_200828511", "status" : "0", "id" : "22", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_co_1419054430", "status" : "0", "id" : "23", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "textIsRich" : "true", "__children__" : [ { "__name__" : "note", "text" : "Up to 300 video participants" }, { "__name__" : "description" } ] }, { "__name__" : "feature_reference_co_1003721945", "status" : "0", "id" : "24", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_co_1415785401", "status" : "0", "id" : "26", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_co_1268433656", "status" : "0", "id" : "27", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_co_1111383814", "status" : "0", "id" : "28", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_46", "status" : "0", "id" : "30", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_10", "status" : "0", "id" : "31", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_13", "status" : "0", "id" : "32", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "__children__" : [ { "__name__" : "note" } ] }, { "__name__" : "feature_reference_co_1031764233", "status" : "0", "id" : "33", "sling:resourceType" : "rc-www/components/datasource/pnp/feature-reference", "textIsRich" : "true", "__children__" : [ { "__name__" : "note", "text" : "Unlimited / 1 year of cloud