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See how RingCentral compares to Vonage

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All Inclusive
Full-featured plans
with no hidden costs
Certain features billed
per month per line
FREE TRIAL
Try free for 15 days
No free trial
SUPPORT
Phone, online, and chat
support available
24 hours, 7 days a week
Phone support
Monday–Friday,
8 a.m.–11 p.m. ET
Service Guarantee
Superior reliability,
service availability, and
uptime guarantee
backed by 99.999%
SLA
Does not offer
in-depth information
on service uptime
User Experience
Unified and seamless
user experience using
RingCentral products
Fragmented user
experience switching
between various
Vonage platforms and
third-party vendors
Market Presence
Global footprint,
recognized market
leader by industry
experts
Primarily US,
not in top three for
market share and
adoption
ESSENTIALS
Complete cloud phone system
for small businesses
from
$
19
99
mo per user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/mo
  • 4 people video conferencing
STANDARD
Complete cloud phone system
for small businesses
from
$
24
99
mo per user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/mo
  • 4 people video conferencing
  • Unlimited internet fax
PREMIUM
Feature-rich cloud
communications
from
$
34
99
mo per user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/mo
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
ULTIMATE
Advanced cloud phone system
with the industry’s leading
contact center. Plus an open
platform that enables easy
functionality into any system.
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/mo
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

Products compared: RingCentral Office Standart edition vs Vonage Essentials for 5–25 users

Sources: GETVOIP: RingCentral vs Vonage Business in 2017; Revuezzle: Vonage Business Review; Frost: 2016 Cloud Unified Communications Buyers’ Guide Finding the Best Fit When Moving to Cloud UC Solutions

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