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Ooma vs. RingCentral - Choose the Best Cloud Phone System for Business

See how RingCentral compares to Ooma

View demo
Price
Standard plan from
$24.99 /month
$250 to $1,250 in initial
hardware costs, plus
additional monthly fees
per user1
Hardware
No hardware
needed
Requires an initial
investment in proprietary
Ooma hardware, plus
installation and
maintenance
SUPPORT

Phone, online, and chat
support available
24 hours, 7 days a week

Limited phone
support hours:
5:00 a.m.–5:00 p.m. PT
Monday through Friday2
support_other
Service Guarantee
Available 99.999% SLA
for uptime reliability
and voice quality
None
Scalability
Unlimited users,
add lines as your
business grows
Supports only up to
20 users3
Integration

110+ ready-to-use
integrations with leading
business apps; open APIs
and SDKs for custom
integrations

Very limited potential for integrations4
ESSENTIALS

Comprehensive cloud phone
system for small business

from
$
19
99
mo per user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/mo
  • 4 people video conferencing
STANDARD

Comprehensive cloud phone
system for small business

from
$
24
99
mo per user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/mo
  • 4 people video conferencing
  • Unlimited internet fax
PREMIUM

Feature-rich cloud
communications

from
$
34
99
mo per user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/mo
  • 100 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
ULTIMATE

Advanced cloud phone system
with the industry’s leading
contact center. Plus an open
platform that enables easy
functionality into any system.

  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/mo
  • 200 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

Products compared: RingCentral Standard Edition vs Ooma Office

Sources: 1: Depending on the number of employees in the organization. 2: support.ooma.com/contact us 3: Ooma Office user manual 4: Business.com Ooma review

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