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See how RingCentral compares to Nextiva

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RingCentral breaks away
from the competition
Synergy Research UC Market Tracker UCaaS
Worldwide Revenue Market Shares 1Q 2015 to 3Q 2017
A Gartner UCaaS Magic
Quadrant Leader. Again.
Price
$19.99 plan includes
unlimited conferencing
and mobile app
$22.95 for comparable
features1
FEATURES
All plans include Glip for
chat, file sharing, and task
management.
Does not own the
technology and no
offering for team
collaboration2
SUPPORT
24/7 Global phone
support
Limited phone support
hours: 5am—6pm MST (Weekdays)
6am to 6:00 p.m MST
(Weekends)3
support_other
TOLL-FREE MINUTES
1,000 minutes included
No toll-free minutes
included4
INTEGRATION
110+ ready-to-use
integrations with leading business apps;
open APIs and SDKs for
custom integrations
Very limited potential
for integrations. Additional fees apply5
MARKET PRESENCE
Global footprint,
recognized market leader
by industry experts
Limited to USA only, not
in the top three for
market share and adoption6
ESSENTIALS
Complete cloud phone system
for small businesses
from
$
19
99
mo per user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/mo
  • 4 people video conferencing
STANDARD
Complete cloud phone system
for small businesses
from
$
24
99
mo per user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/mo
  • 4 people video conferencing
  • Unlimited internet fax
PREMIUM
Feature-rich cloud
communications
from
$
34
99
mo per user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/mo
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
ULTIMATE
Advanced cloud phone system
with the industry’s leading
contact center. Plus an open
platform that enables easy
functionality into any system.
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/mo
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

*This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral. Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Sources: 1: Nextiva Plans & Pricing 2: Nextiva App Overview 3: Contact Nextiva 4: Nextiva Minutes Policy 5: Nextiva Salesforce Integration 6: Nextiva Acceptable User Policy

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