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RingCentral vs. 8x8 - In-depth Comparison

See how RingCentral compares to 8x8

View demo
All Inclusive
Full-featured plans
with no hidden costs

Basic features such as
meetings, recording, and
fax are not available in Virtual Office1, 2

Conferencing

Up to 1,000 people on
audio conferencing and
200 on video conferencing

Up to 50 people for
audio conferencing
and 8 for video conferencing3
EXTRA FEES
No activation or
de-activation fees
Activation fees
on every plan;
large deactivation fees
per extension4
Service Guarantee
Available 99.999% SLA
for uptime reliability
and voice quality
Does not offer
99.999% SLA5
User Experience
Modern, integrated
unified experience
Un-intuitive IT admin
experience6, 7
Integration

110+ ready-to-use
integrations with leading
business apps; open APIs
and SDKs for custom
integrations

Custom integrations
require professional
services; no open APIs
and SDKs for Virtual
Office6
ESSENTIALS

Complete cloud phone system
for small businesses

from
$
19
99
mo per user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/mo
  • 4 people video conferencing
STANDARD
Complete cloud phone system
for small businesses
from
$
24
99
mo per user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/mo
  • 4 people video conferencing
  • Unlimited internet fax
PREMIUM

Feature-rich cloud
communications

from
$
34
99
mo per user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/mo
  • 100 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
ULTIMATE

Advanced cloud phone system
with the industry’s leading
contact center. Plus an open
platform that enables easy
functionality into any system.

  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/mo
  • 200 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

Sources: 1: switchvox vs. 8x8 2: 8x8 feature set 3: 8x8 Virtual Office Meetings Datasheet 4: 8x8.com/disconnect fees and 8x8.com/activation fees 5: 8x8 SLA 6: From customer/ex-employee interviews and 8x8 API documentation 7: Gartner Magic Quadrant for Unified Communications as a Service, Worldwide, 10 October 2018

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