WEBINAR

From Automation to Intelligence: Unlocking the Power of AI for Community Health

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Healthcare professional scheduling appointments on a computer using RingCentral messaging in a clinic setting.
Overview

About this webinar


December 3, 2026 • 10am PT | 1pm ET
Join us for an executive fireside chat with Eric Brosius (VP of Technology Services at Sun River Health), Allison Bergmann (COO of Solutions for Community Health), and John Poli (Industry Principal for Healthcare at RingCentral) as we explore how New York’s largest Federally Qualified Health Center (FQHC) modernizes healthcare communications across the entire patient lifecycle.
The panel will discuss how an AI-powered communications platform helps connect every patient touchpoint while applying AI to automate routine work, guide patients to the right care, and surface insights from every interaction. From intake and self-scheduling to live call center navigation, post-discharge transitions of care (TOC), and health intelligence analytics, see how a platform  approach reduces  administrative friction, empowers care teams, and improves patient outcomes.
Thank you for registering
We'll see you on December 3 at 10am PST/ 1pm EST for an engaging conversation with the brightest minds in the industry as they reveal groundbreaking AI communication strategies that are redefining the future of business!

KEY TAKEAWAYS

01
The Front Door of Patient Intake: How RingCentral serves as the primary onboarding intake point for patient scheduling and engagement. 
02
Empowering Call Center Teams: Utilizing real-time AI quality management and agent coaching tools to support representatives during live patient interactions.
03
Streamlining Transitions of Care (TOC): How TOC nurses leverage AI transcription and summarization alongside EMR intelligence to manage post-discharge outreach
04
Closing the Intelligence Loop with S4CH: How clinical and communication data feed into S4CH business intelligence tools to drive quality metrics and operational efficiency. 
Speakers
Eric Brosius, Vice President of Technology Services
  • Vice President of Technology Services

Eric Brosius

Healthcare CIO with 25+ years of IT experience, leading technology for Sun River Health and Solutions 4 Community Health. Driving initiatives across data and analytics, AI, automation, and digital transformation. Recognized by organizations like Enterprise Connect and RingCentral.
Allison Bergmann, COO of Solutions for Community Health
  • COO of Solutions for Community Health

Allison Bergmann

Allison Bergmann is the Chief Operating Officer of Solutions 4 Community Health, leading operational strategy and innovation. As a healthcare operations leader, she specializes in automation, revenue cycle transformation, and EMR optimization for FQHCs - continuing to help push these organizations to new heights.
John Poli, Industry Principal - Healthcare
Industry Principal - Healthcare

John Poli

Leads UCaaS and CCaaS solutions for healthcare at RingCentral, helping providers improve care management, operations, and the patient and employee experience. A seasoned executive, John has used innovative technology to drive digital transformation and reshape business models.