AI Real Talk Webinar - November 12, 2026 · 10am PT | 1pm ET
AI Real Talk Webinar
November 12, 2026 · 10am PT | 1pm ET
November 12, 2026 · 10am PT | 1pm ET
AI Real Talk Webinar - November 12, 2026 · 10am PT | 1pm ET
Beyond the Hype: The State of Agentic Voice AI
A clear-eyed look at where Agentic Voice AI stands today, backed by new data and a rare conversation with RingCentral's founder.
Overview
About this webinar
Agentic voice AI is moving fast, from handling simple tasks to taking on real parts of the customer conversation.
Join us on November 12th for our next episode of AI Real Talk, Beyond the Hype: The State of Agentic Voice AI, where our team will break down what that shift actually looks like, backed by nearly 200 hours of real conversations with 359 business leaders on how they're adopting it and what's working.
You'll get insights from the first ever report on Agentic Voice AI conducted by voice AI agents, a view into what RingCentral is building next, and an exclusive fireside chat with Founder and CEO Vlad Shmunis on where he sees Agentic Voice AI heading. You'll also hear from independent industry analysts and CX and IT leaders putting this to work in their own organizations today.
If you're trying to figure out where Agentic Voice AI fits in your business, how to get started, and what it means for your team, this is the conversation to be part of.
KEY TAKEAWAYS
01
Vlad's read on what's next: An exclusive fireside chat with RingCentral Founder and CEO Vlad Shmunis on how Agentic Voice AI is reframing customer engagement as we know it.
02
RingCentral's newest Agentic Voice AI innovations: A first look at what's shipping, straight from the team building it, ready to evaluate for your own stack.
03
Where the market's actually headed: Zeus Kerravala, Founder and Principal Analyst at ZK Research, on where Agentic Voice AI is headed next and what it means for the next 12 months, not the next hype cycle.
04
RingCentral and G2's Latest Research: The first report on Agentic Voice AI, “The rise of agentic voice AI: From conversations to outcomes” conducted fully by AI voice agents. Through 86 hours of interviews with 359 business decision-makers, see where Agentic Voice AI is delivering results and where organizations are still building the case for it, so you can build your own with real numbers.
05
Customer spotlights: Real use cases from customers running Agentic Voice AI across RingCentral's suite today, and what they've learned along the way.
Customer spotlights: Real use cases from customers running Agentic Voice AI across RingCentral's suite today, and what they've learned along the way.
RingCentral Webinars
Get answers from the leaders in AI
Hear from RingCentral's visionary leaders on innovation strategies, industry insights, and how businesses can unlock AI's potential for better customer and employee experiences.
Frequently asked questions
AI that doesn't just transcribe or assist during a conversation. It takes action before, during, and after a call, routing requests, resolving issues, and informing the next conversation without waiting on a human to prompt it.
A chatbot or IVR follows a script and routes you to an answer. Agentic Voice AI reasons through the request and resolves it directly, handling multi-step tasks across systems instead of just directing the call.
Contact center leaders, IT and telephony decision-makers, CX and ops teams, and anyone using or considering AIR, AIR Pro, or ACE.
Where Agentic Voice AI is headed from RingCentral Founder and CEO Vlad Shmunis, a look at where the market is heading from Zeus Kerravala, new commissioned research on real outcomes, a first look at RingCentral's newest capabilities including RingCentral MCP, and unfiltered takes from customers running AIR, AIR Pro, and ACE today.
Yes, registration is free! Register to get the on-demand recording if you can't join live.
AI Real Talk Webinar - November 12, 2026 · 10am PT | 1pm ET
AI Real Talk Webinar
November 12, 2026 · 10am PT | 1pm ET