Join RingCentral at Enterprise Connect
March 10-12 | Booth# 509
Caesars Forum, Las Vegas, NV
Use code RINGCENTRAL to receive $700 off your conference pass.
The Agentic AI platform for every conversation
Meet us at Enterprise Connect for inspiring keynotes, engaging panels, and hands-on demos. Discover why over 500,000 businesses worldwide rely on RingCentral's Agentic Voice AI Platform to power business-critical interactions.
See how AIR™ (AI Receptionist), AVA™ (AI Virtual Assistant), and ACE™ (AI Conversation Expert) embed agentic AI across phone, messaging, video, and contact center. With shared context across channels, you can now automate, assist, and analyze every interaction before, during, and after it happens. Schedule a demo with our team to experience it in action.
Trusted by the world’s leading brands
Meet 1:1 with a product expert
Book a demo today to see how RingCentral can help transform customer experiences for your team.
Agenda
Check out our RingCentral speaking sessions during Enterprise Connect.
March 11, 2026,
11:00am - 11:30am
Keynote: Harnessing AI to Power Business Outcomes with RingCentral
RingCentral will spotlight its agentic voice AI portfolio in action, brought to life through real customer stories that illustrate how these tools are showing up in everyday workflows. From intelligent automation to AI-powered orchestration, this keynote will explore how RingCentral's AI solutions drive intelligence before, during, and after conversations to improve customer engagement.
Speaker
Kira Makagon
President & Chief Operating Officer
March 10, 2026,
9:05am - 9:50am
Half-Day Summit: Sight, Sound, Security: Mastering Collaboration/AV in the Evolving Workplace
As enterprises plan the next phase of collaboration technology, leaders must evaluate which core features and capabilities are truly essential and how vendors will deliver them. This session looks beyond surface-level enhancements like meeting summaries and AI assistants to examine the full collaboration platform stack. Topics include voice and PBX roadmaps with pricing and licensing considerations, integration with CCaaS and other cloud services, and overall services architecture. A leading analyst will challenge industry thought leaders to move past the hype and clearly articulate how modern platforms balance reliable communications with advanced AI innovation. You’ll leave better equipped to assess vendor roadmaps and design a collaboration platform that genuinely meets user needs.
Speaker
Amir Hameed
SVP Global Technical Solutions
& Innovation
March 10, 2026,
4:50pm - 5:10pm
From Simple to Sophisticated: Tailoring CX to Your Unique Business Needs
Customer experience is no longer one-size-fits-all. In this session, we will explore the full breadth and depth of RingCentral’s CX portfolio, from the Customer Engagement Bundle for informal support teams, to RingCX for modern omnichannel contact centers, to RingCentral Contact Center for large-scale, complex environments. Learn how these solutions align to different operating models, customer expectations, and growth stages, all built on a single platform designed to scale with your business.
Speaker
Andy Watson
Director of Product Marketing
Eric Kenney
Director of Product Marketing
March 11, 2026,
11:00am - 11:30am
Keynote: Harnessing AI to Power Business Outcomes with RingCentral
RingCentral will spotlight its agentic voice AI portfolio in action, brought to life through real customer stories that illustrate how these tools are showing up in everyday workflows. From intelligent automation to AI-powered orchestration, this keynote will explore how RingCentral's AI solutions drive intelligence before, during, and after conversations to improve customer engagement.
Speaker
Kira Makagon
President & Chief Operating Officer
March 11, 2026,
12:30pm - 1:15pm
Agentic AI: From Engagement to Outcomes
AI adoption isn’t the challenge anymore—alignment is. Organizations are already deploying AI across CRM, automation, and conversational channels, yet impact remains fragmented when systems can’t share context or act end to end.
This breakout explores how agentic AI moves organizations from siloed engagement to orchestrated outcomes. We’ll examine why conversations—especially voice—are becoming the most valuable input for modern AI, capturing real-time intent and nuance that static systems miss. Combined with orchestration, these signals enable AI agents to reason, collaborate, and adapt across workflows, tools, and teams. You’ll learn how leading enterprises are evolving from isolated agents to coordinated, governed digital workers that partner with humans at critical moments—turning AI engagement into measurable business outcomes.
Speaker
Steven Zachock
VP & GM of AI
Wajih Kazmi
Sr. Product Marketing Manager
March 11, 2026,
2:15pm - 2:45pm
Reaching AI’s Full Potential with Training, User Adoption, & Skilling
There’s a critical gap standing in the way of AI reaching its full potential for enterprises: most organizations are simply not ready to use it effectively. This session will provide insights on how to drive AI adoption so that your team and users are able to make the most out of your AI investments. Takeaways will include how to develop an AI training and user adoption program for ongoing success; best practices for AI skill-building and upskilling initiatives; and how proper end-user training can overcome security and compliance challenges.
Speaker
John Finch
VP Product Marketing
March 12, 2026,
9:15am -9:45am
How Will We Communicate as AI Transforms the Enterprise Workplace?
AI and digital technologies are shaping the world of work in ways few of us understand. Not only will the nature of work evolve, but so will the way we communicate, both with humans and machines. We’ll still be using voice and text, but communication will just as much be based on gestures and touch, and facilitated by ambient interfaces that have yet to be invented. This session will be led by a well-known communications technology analyst focused on the future of work for enterprises.
Speaker
John Finch
VP Product Marketing
March 12, 2026,
11:30am -12:00pm
Enterprise AI: How We’re Doing It
What AI applications add value, and how do you find and deploy them? What does success look like through the eyes of your peers that are driving AI deployment in the enterprise? In this conversation, executives responsible for strategy and deployment of AI technologies across their enterprise will sit down with EC emcee Justin Robbins to share frank viewpoints on what works today, what they foresee for the next 12 months, and what you can learn from their experiences. Hear candid assessments about the successes and disappointments they’ve seen, and how it’s affected the path they’re taking to implement AI.
Speaker
RingCentral Customer
Paul Rapier, Detroit Pistons
March 12, 2026,
11:10am -11:30am
Collaboration: Securing and Advancing the Employee Experience
Whether your end users have returned to the office, or hybrid work still reigns in your enterprise, meetings must provide high-quality audio and video and AI-supported tools for those who want them, delivered in compliance with your company’s governance requirements. Adding to your challenge, you face unprecedented security threats: With increasingly sophisticated AI-driven attacks and deepfakes looming, your communications infrastructure must be infused with security technology and best practices. And, it all has to run on an infrastructure that’s not only secure but reliable and, most likely, decreasing in cost. Join a panel of industry leaders for a discussion of how you can balance and accomplish all these goals.
Speaker
Akshay Srivastava
EVP and GM
Why customers choose RingCentral
Agentic AI that drives outcomes
AI-first employee and customer experiences
Reliability at global scale
Join RingCentral at Enterprise Connect
Caesars Forum, Las Vegas, NV