What's New

RingCentral September 2018 Release

Get the most out of your RingCentral solution with useful updates across all key products.

Watch product updates
Take a look at what’s new
New RingCentral app
  • Provides a unified experience for your calling, messaging, and meeting needs.
  • Reduces app overload and streamlines your team workflows.
  • Now available on Windows®, Mac®, iOS®, Android™, and the web.
  • Track changes made by users and admins within your phone system.
  • Quickly troubleshoot user issues and improve audit controls. 
  • New desktop and mobile app enhancements ensure enterprise-grade reliability and quality of service.
  • New web client allows guest participants to join from any web browser.
  • Configure meetings the way you want them with 50+ new company and user settings.
  • RingCentral Meetings™, Webinars™ and Rooms™ have 50+ enhancements.
  • RingCentral Global Office™ is now available in Hungary and Croatia, for a total of 39 countries worldwide.
  • RingCentral Meetings is now available in Japanese and Brazilian Portuguese.
  • RingCentral now provides full GDPR compliance for data privacy support.
Connect Platform™
  • Connect internationally with SMS API and global messaging add-on.
  • Boost user productivity with RingCentral for Zendesk®.
  • Automatically archive important files to your Box account.
Contact Center™
  • Unify monitoring and performance applications on a single interface with Workforce Optimization tools. 
  • Configure intelligent bots to monitor what is most important in your contact center. 
  • Instantly connect customers to experts with RingCentral Pulse™.
RingCentral September Feature Release

Watch our September feature release webinar

A more in-depth review of the recent updates and enhanced features by our RingCentral University training team.

For more detailed information on all our latest updates, check out the September 2018 release notes.
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