May 2020 Release

Take a look at what’s new.
May 2020 Release
Office
  • Privacy and security enhancements: Our security team works tirelessly to monitor new threats and employs world-class products and services in support of our efforts to continually improve our security posture. More.
  • New RingCentral app is available to try through the web login.
  • Robocall blocking ability on incoming calls has been added to previously available robocall warnings.
  • RingCentral Meetings™ now supports multiple whiteboard pages, pre-meeting lobby, and poll report download.
  • Avaya J139, J169, J179 phones are now available, and J159 and B199 will be added during Q2 2020.
Platform
  • Slack integration offers the ability to make RingCentral phone calls in Slack.
  • Microsoft Dynamics 365 integration now supports Microsoft Channel Integration Framework, which allows use of RingCentral across all Dynamics 365 applications.
  • G Suite Add-on integration has been unified, combining Google Calendar and Gmail applications into one add-on.
COVID-19 offers
  • RingCentral Office® (including messaging, video, and phone) is being offered for free for 90 days. More.
  • Customer Engagement, enabling customer service to remain up and running at all times with work-from-home agents powered by RingCentral—with free seat license access for 90 days. More.
WEBINAR
Watch the May 2020 webinar
Our RingCentral University training team provides a more in-depth review of our recent updates and enhanced features.
Release notes
For more detailed information on all our latest updates, check out the May 2020 release notes.
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