RINGCENTRAL SOLUTIONS FOR SERVICE PROVIDERS

Agile cloud communications that accelerate growth

GO-TO-MARKET

Launch faster with service provider integrations.

  • Branded applications: Offer modern user and admin experiences across devices.
  • Transport: Leverage our transport or easily interconnect your services for international calling, porting, DID inventories, and peering.
  • Billing and ordering simplification:
    • Option 1: Integrate BSS/OSS systems with APIs and CDRs.
    • Option 2: Leverage branded ordering portals and billing services.
  • Phone logistics: Benefit from warehousing, provisioning, shipping, and returns management.
  • Launch readiness: Receive branded user guides, training, customer success managers, and tier escalation support.
Service Provider
Customer
Service Provider
Customer
Design and engineering
Approval and testing
Branded apps
Service Provider
Customer
Ordering & provisioning APIs, call detail records
Billing and rating
Fast activation
Service Provider
Customer
Logistics, porting, provisioning
Pricing
Plug and ring ready devices

VALUE CHAIN

Create efficient value chains for small business, mid-market, and enterprise.

  • Instant account activation:
    • Option 1: Offer a self-serve branded portal that allows zero-touch activation.
    • Option 2: Use APIs to integrate with existing ordering and billing systems.
  • Phone provisioning: Deliver ready-to-use phones and activate existing Polycom, Cisco, and Yealink desk phones.
  • Self-serve admin tools: Empower customers to enable instant moves, adds, and changes with desktop and mobile admin portals.
  • Implementation services: Enable customer success with professional service packages and one-on-one implementation calls.

INNOVATION

Capture market share with continuous innovation.

  • Industry-leading products: Differentiate your unified communications portfolio with team collaborationvideo meetingsopen APIs, and integrations.
  • Managed upgrades: Release new versions seamlessly with no upgrade fees, no downtime, and no complex deployments.
  • Additional revenue: Drive ARPU with upsell features like video-enabled conference rooms, large capacity meetings, and webinars.

DEDICATED TEAM

Accelerate sales, marketing, product, and support.

  • Channel management: Receive hands-on regional sales management.
  • Sales engineering: Gain technical expertise for sales calls, demos, and sales training.
  • Product management: Partner with a dedicated product manager on roadmaps, custom features, and managed upgrades.
  • Product marketing: Benefit from messaging, GTM, sales enablement, and demand generation campaigns support.
  • Customer success: Utilize our self-serve content, knowledge base, QoS analytics, tiered support, and large account management.

Get in touch with our strategic partnership team to learn about tailored carrier solutions

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