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Shared Lines

Share a phone number across multiple devices in your retail business.

View a complete record of incoming and outgoing business phone calls, including the name of the caller, the number or extension dialed, and the time, date, and duration of the call, with RingCentral Call Logs.

Feature benefits:

Easy call handling for retail businesses

  • Ideal for restaurant chains, mid-size retail stores and mid-size grocery stores.
  • Share calls and lines among phone devices, and pick up an incoming call on any phone.
  • No need for call transfers: calls can be put on hold and picked up from another device in the same retail location.
  • Simple phone answering without having to learn complex phone features.

Better customer service

  • No more missed calls from customers. Any available employee can answer calls from the nearest phone.
  • Calls made from the Shared Lines group share the same phone number and the same Caller ID.
  • Share a toll-free number among multiple phones.

Up to 8 lines and 16 desk phones per group, with as many shared-lines groups as you need

  • Easily add a line or phone device in a group over the cloud using RingCentral Web service anywhere, anytime.

Related assets

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