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Integrate across the Amazon ecosystem with
Just say the word with Amazon Alexa
The RingCentral solution seamlessly integrates with the voice recognition capabilities of Amazon Alexa. Now you can conveniently access and manage vital business communications features with voice commands. RingCentral for Alexa streamlines how you access and send messages, while RingCentral Meetings™ for Alexa for Business enables you to control online meetings with any Alexa-enabled device.
Secure voice access to business communications
- Amazon’s intelligent and protected voice control feature guarantees secure access to your messages.
- Alexa-enabled devices identify your voice and deliver a quick and reliable connection.
- With a few words, you can easily initiate calls and retrieve voicemails and texts. It’s easy to go hands free.
Dial-free online meetings
RingCentral Meetings for Alexa for Business empowers you to use simple voice commands to begin and end your video conferences and collaborations. You avoid the hassles of dialing into meetings and entering meeting ID numbers.
Amazon Connect
RingCentral brings world-class collaboration capabilities to Amazon Connect. Boost the productivity of your Amazon Connect call center agents in North America by enabling collaboration with experts across your organization. For information on joining the RingCentral for Amazon Connect beta program, send an email to: partnerteam@ringcentral.com.
Internal communications control
Your agents can:
- Browse your corporate directory
- View presence of experts
- Call an expert
- Transfer a customer call to an expert
- Initiate a conference with an expert
Amazon Connect Marketecture
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