overview

RingCentral RISE is a blueprint for cloud communications growth

Differentiate with a strategic co-branded solution for service providers that delivers seamless integration, accelerated go-to-market, and joint innovation.

Resources

Scale growth globally.

Innovation

Differentiate with 5G, security, and AI.

Systems

Integrate simply and flexibly.

Experiences

Digitise the customer journey.

Our platform powers innovation for global service providers

Resources for go-to-market success

The fundamental value RingCentral brings is growth, with a winning playbook for go-to-market, co-selling, and Channel Harmony.

Business owner testing RingCentral's call features

Dedicated service provider team

Benefit from programmatic campaigns, joint sales programs, and customer success resources.

Move your cloud to the RingCentral cloud

Seamlessly break away from hosted solutions with migration tools and a highly experienced migration team.

The right provider for millions of users

Offer a unified collaborative communications app for message, video, and phone—an integrated solution across segments, verticals, and geographies.

View our resources and tools

Innovation for the new age of communications

Extend RingCentral’s cloud platform across your portfolio with open APIs and joint innovation programs.

5G

Capture emerging opportunities with 5G and mobile edge computing.

Connectivity to cloud

Offer greater reliability that’s easier to deploy, leveraging SD-WAN, fixed wireless access, and security integrations.

Mobile and IoT devices

Embed message, video, and phone across devices and create communication-enabled workflows.

AI-driven RingEX

Power smarter interactions with transcriptions, sentiment, and UC data lake insights.

Simple and flexible system integration

Seamlessly integrate RingCentral’s core innovation into your customer journey and unlock new possibilities for co-creation.

RingCentral’s core innovations

RISE drives Value delivery

Partner’s core innovations

Message, Video, Phone
App integrations
Digital customer journey

Simplified partner journey
API-centric orchestration
Elegant integration
Service branding
Billing & ordering
Support e-bonding
PSTN integration

Network integration (IMS, fixed wireless direct connect, SD-WAN)
Future innovation - 5G and MEC

Explore our technology

A perfectly orchestrated customer experience

Unite the RingCentral Cloud with your brand for a flawless customer journey.

Marketing and pre-sales

Customer deployment

Post sales

Marketing and pre-sales

Customer Journey Timeline - Plain text Version

Part 1: Marketing and Pre-Sales

Step 1: RingCentral team launches Joint ABM and BDR programs
Step 2: Service provider begins Deal Registrations
Step 3: RingCentral team begins Co-Selling, SE and RFPs, as Service Provider Deal Registrations comes to a close.
Step 4: Service Provider begins Contact and ordering process
Step 5: Customers Self-Serve to Activate Accounts on Pre-provisioned devices

Part 2: Customer Deployment

Step 1: RingCentral team provides professional services deployment

Part 3: Post Sales

Step 1: Customers self-serve the knowledge base
Step 2: RingCentral team provides Enterprise+ support
Step 3: RingCentral team helps with Lifecycle management
Step 4: Service provider provides Billing and Tier 1 Support
Step 5: RingCentral Team provides Tier 2 and Tier 3 Support

Learn about our customer journey

5 reasons for service providers to partner with RingCentral

Carousel image with text: Recognized industry leader with 99.999% uptime and coverage in 100+ countries

Recognised industry leader with 99.999% availability and coverage in 110+ countries

Carousel image with text: Rapid innovation with 12x releases per year—consistently first to market

Rapid innovation with 12x releases per year—consistently first to market

Carousel image wth text: A dedicated and experienced global service provider business unit

A dedicated and experienced global service provider business unit

Carousel image with text: Legacy-to-cloud migration expertise across every segment and technology

Legacy-to-cloud migration expertise across every segment and technology

Carousel image with text: AI-powered analytics for customer lifecycle management

AI-powered analytics for customer lifecycle management

“I’m pleased that AT&T Office@Hand, powered by RingCentral, can provide the flexibility and options businesses need to be successful—regardless of device. We offer businesses the tools to activate their workforce from anywhere, compete, grow and thrive.”

Rosa Maria Boza, Vice President, Voice and Collaboration, AT&T Business

Read the press release

“Every organization is adopting new remote and digital ways of working, with varying degrees of complexity. By collaborating with partners like RingCentral, we’re focused on removing this complexity for our customers to enable a successful digital transformation journey.”

Ashish Gupta, Managing Director, Corporate & Public Sector, BT’s Enterprise Unit

Read the press release

“Businesses today are operating in a highly dynamic environment and our new joint solution enables them to accelerate transformation initiatives with faster deployment, greater mobility, and increased flexibility.”

Benito Ohara, CEO, MCM Telecom

“Our modern business communications solutions ensure that people can work productively and efficiently from anywhere. This contributes to success and growth in a new work world.”

Hagen Rickmann, Managing Director Business Customers Telekom Deutschland GmbH

“We’re leveraging our best-in-class network with RingCentral’s expertise in cloud collaboration to deliver game-changing cloud-based solutions that meet the needs of enterprises today and future-proof them for tomorrow.”

Tami Erwin, CEO, Verizon Business

“Together with RingCentral we will enable customers to rapidly deploy and easily manage their communications services. It marks another step forward towards becoming a platform-based business.”

Vinod Kumar, CEO, Vodafone Business

AWARD-WINNING

A leader in global strategic partnerships

RingCentral wins Frost & Sullivan’s Best Practices Award for Global Strategic Partnerships in the UCaaS Industry.

Read the analyst report