Liveperson VS RingCentral Engage Digital™

Is LivePerson holding you back from delivering the ultimate customer experience?

Liveperson VS RingCentral Engage Digital™

Trusted by thriving business everywhere

Top three reasons leaders choose RingCentral over Brand Embassy:

Top three reasons leaders choose RingCentral over Liveperson:

RingCentral Engage Digital supports 20+ digital channels covering social media, messaging, community, and consumer reviews. LivePerson lacks key channels such as Instagram, Youtube, and Viber.

RingCentral Engage Digital provides a complete view of customer interaction history. Customer interaction history is not natively available in the LivePerson platform.

RingCentral Engage Digital recognizes 72 languages. LivePerson only supports 40.

Deliver more when the moment matters

Increased agent productivity

Reduce churn and frustration by providing agents with a single desktop to manage every digital interaction.

Higher customer satisfaction

Solve complex issues quickly and effectively by merging multiple digital identities from any channel into a single user profile.

Artificial intelligence

Categorize incoming messages with classification tags and push them to the right agent based on urgency and skill to better serve the customer.

Deep and integrated analytics

Reduce missed opportunities by identifying brand ambassadors and detractors to improve and upsell products while increasing profits.

Popular features that help our customers deliver the ultimate digital customer experience

Recognized as the industry leader