Connecting government through cloud communications

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RingCentral serves public agencies with a cooperative contract available through OMNIA Partners

RingCentral is an Awarded Vendor through the Purchasing Cooperative

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As an Awarded Vendor, RingCentral offers participants of OMNIA Partners the opportunity to purchase products at discounted pricing without the delay and expense of going out to bid. Through the OMNIA Partners cooperative contract, RingCentral is able to save agencies both time and money, while delivering Unified Communications and Contact Center cloud solutions.

As an Awarded Vendor, RingCentral offers Members the opportunity to purchase products at discounted pricing without the delay and expense of going out to bid. Through the program, RingCentral is able to save agencies both time and money, while delivering Unified Communications and Contact Center cloud solutions.

Empowering the connected agency. Modernize your agency communications, and empower the connection between your agency and the community you serve.

Employee collaboration

Improve internal communication

Operational efficiency

Securely connect and collaborate

Citizen experience

Build citizen trust

Employees can collaborate in real time with peers and citizens through RingEX ™

Message

Move projects forward with team messaging, file sharing, task management, and more—all in one place.

Video

Meeting remotely just got easier with HD voice and video, one-click join, end-to-end encryption and easy screen-sharing.

Phone

Get the modern business phone system with 50+ features through cloud PBX technology.

Improve the citizen experience

Citizens can engage with the right agent via their channel of choice, regardless of call volume.

Today, communication challenges interfere with employee engagement and the citizen experience.

70%

of agencies have 2+ communication platforms

78.9%

report need for improvement on communication and collaboration within the workplace

70.8%

Identified Reliability as the most important factor in evaluating UC solutions

Security that’s a step ahead

As agencies evaluate cloud communications and contact center solutions, the security and privacy of their citizens is a critical consideration.

East Texas Council of Governments

As a result of the pandemic, we went from almost zero ability to handle calls from the public… to answering every call, usually within seconds.

Brandon Deaton, IT Systems Administrator

City of Williamsburg

Initially, the city had all these different systems; now we have RingCentral Office for voice and fax and RingCentral Video and Meetings for collaboration, one platform that is extremely easy to use and offers new features we didn’t have before - like instant messaging and single dial.

Mark Barham, Director of Information Technology

Recognized as the industry leader

RingEX Wins PCMag Editor’s Choice Award for Business Communications

A 2024 Gartner® Magic Quadrant™ Leader for UCaaS worldwide

TrustRadius 2020 Top Rated VoIP Providers

IDC MarketScape names RingCentral a Worldwide Leader for UCaaS Service Providers for Enterprise and SMB

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

*Terms & Conditions

Terms and conditions apply. Please speak to your dedicated Account Executive regarding details specific to government.

RingCentral Office is now RingEX. All references to "RingCentral Office," whether in the Agreement or its attachments, Order Forms, marketing or descriptions, mean "RingEX"