May 2020 Release
Take a look at what’s new.
- UK regional minutes just got sweeter. Get more value out of your inclusive minutes - Use domestic minutes to call within the UK and across 24 countries in the EMEA region.
- Privacy and Security enhancements: Our security team works tirelessly to monitor new threats and employs world-class products and services in support of our efforts to continually improve our security posture. More.
- New RingCentral App version is available to try through the web login.
- Click-to-dial from voicemail transcripts: In this release customers will be able to call back a number directly from their voicemail transcripts
- Video meetings now support multiple white board pages, pre-meeting lobby, and poll report download.
- Avaya J139, J169, J179 phones are now available, and J159 and B199 will be added during Q2 2020.
- Cisco CP6821 & CP8851 phones will be available for Global MVP customers for both domestic and international users.
- Slack integration offers the ability to make RingCentral phone calls in Slack.
- Microsoft Dynamics 365 integration now supports Microsoft Channel Integration Framework which allows use of RingCentral across all Dynamics 365 applications.
- G Suite Add-on integration has been unified, combining Google Calendar and Gmail applications into one add-on.
- RingCentral MVP Rapid Deployment Offer Be up and running within 48 hours from any location in a single unified experience. More.
- Customer Engagement, enabling customer service to remain up and running at all times with work from home agents powered by RingCentral — free seats license for 90 days. More.
Watch the May 2020 webinar
Our RingCentral University training team provides a more in-depth review of our recent updates and enhanced features.
For more detailed information on all our latest updates, check out the May 2020 release notes.