Building the ultimate workforce solution has never been easier

RingCentral deliver everything your client needs in a modern business phone, integrated with Microsoft Teams.

RingCentral Cloud PBX for Teams provides organisations with robust, enterprise grade cloud PBX services from within the Teams UI while offering outstanding global coverage. Many organisations are looking to Direct Routing cloud communication providers to deliver superior phone services while maintaining a native Teams experience for end-users. RingCentral Cloud PBX Direct Routing for Microsoft Teams provides organisations with robust, enterprise-grade cloud PBX services within a Teams environment, delivering 99.999% SLA uptime to 44 countries and access to advanced calling features with more than 240 integrations.

Partner with RingCentral and revolutionise the marketplace

Why should you partner with RingCentral today?

Visionaries in cloud communications

RingCentral began displacing complex and outdated on-premise hardware phone systems in 2003. Now more than 350,000 organisations enjoy carrier-grade reliability and systems that are easy to scale, manage, and use. Gartner regards RingCentral as a leader in the worldwide UCaaS industry for the past seven years in a row.

Champion your success with our Partner Programs

Channel Harmony™ partners receive full compensation and specialised, subject matter expert resources while closing deals of any size, one to infinity, plus hands-off upsell services. As well as receiving comprehensive, no-cost, on-going training and certifications, you are strengthened by channel manager support and a dedicated partner support line. You also get a discounted partner account. With RingCentral, you are a valued partner.

The IGNITE! Partner Program empowers qualifying partners to own the entire sales process from open to close for opportunities with fewer than 500 employees. Certified partners can provide quotes, access a dedicated desk team for sales support, and have the ability to close their own deals.

The new technology of the communications community

Have your clients up and running in five minutes with the leading innovative solution on the market. Much like the evolution that’s taken place in personal communications thanks to smart technology, business communications are now smart-powered. Join RingCentral in revolutionising the way the world works.

The opportunities are endless

It’s no secret that VOIP and unified communications are a multi-billion-pound market that has now become a necessity for most businesses to thrive in today’s current climate, meaning your prospects for success are abundant. RingCentral offers attractive commissions, and we want to capture the market with enthusiastic partners.

Register to become a RingCentral Partner

Why should you be pushing RingCentral's Microsoft Teams integration?

For customers with Microsoft Teams already in-house, you can offer a nifty solution that integrates with Microsoft Teams directly while providing free out-of-the-box integrations for non-Microsoft Teams employees throughout various departments. These workers can use a RingEX service that integrates with Microsoft Teams, Outlook, and other productivity apps using Chrome browser plug-ins or native web/desktop applications.

For customers with hybrid video meeting and collaboration solutions, partners can help consolidate solutions for simpler, more cost-effective management all in one place, instead of juggling several applications.

Partners can offer one application from one vendor that does it all, ultimately saving money, administration overload, and minimising end-user frustration. Partners get the added benefit of having a service with built-in ‘Land & Expand’ potential by delivering a UcaaS service for employee collaboration that can also deliver call centre and social media communication tools for customer service staff in the future. - It’s the easy way for partners to upsell and cross-sell for greater, long-term wallet share.

What are the benefits of integrating Microsoft Teams with RingCentral?

With RingCentral Cloud PBX for Microsoft Teams customers benefit from:

Native app experience

  • PBX natively integrates into Teams - telephony is accessed through Microsoft Teams app
  • Simple to manage and use
  • Works on desktop and mobile endpoints

Robust PBX

  • Rich Cloud PBX features - phone functions, call queueing, and more
  • Analytics and Live Reports for data-backed decisions
  • Leading UCaaS innovator with industry recognition and awards


  • 99.999% uptime SLA - provides redundancies and business continuity in the event of a Microsoft Teams outage
  • Global network - native PSTN in 44 countries with local numbers in 100+ countries
  • App integrations - to Microsoft and non-Microsoft environments

Key Features

The global enterprise-grade phone system boosts:

  • Native calling experience within Teams UI
  • No additional charge for direct routing (SBC/SIP trunking)
  • Rich Cloud PBX capabilities supported:
    • Automatic & on-demand call recording
    • Cost Centre management (department billing codes)
    • Call Monitoring (whisper, barge-in, takeover)
    • Comprehensive Overflow call queues management
    • Local unlimited calling
    • Superior HD call quality
    • Rich analytics and reporting capabilities
    • Scales for large enterprise requirements                      

Microsoft integration case studies

RingCentral took us from having to support seven communication platforms—none integrated with the others—to one unified communications platform for everything.

Jonathan Freedman - Chief Information Security & Technology Officer, Howard Kennedy

View our full range of Microsoft integration case studies