Cloud Communications Solutions for the Healthcare Sector
As patient expectations evolve, the healthcare sector is working hard to improve the patient care experience at every touchpoint.
In a world where almost everything is instant, patients want to be able to connect with healthcare organisations and practitioners quickly and easily, via their chosen channel. Whether it’s to seek medical advice, get test results more quickly or simply book an appointment, patients expect to feel safe in the knowledge that their health is treated as paramount and that the health communications process is a seamless and stress-free journey.
Legacy phones and on-premises tech solutions are now outdated and inefficient, often causing delays and significant strain on resources. With cloud healthcare, delivering a friction-free patient journey is made much easier.
A hosted healthcare communications system allows practitioners to collaborate, getting information more quickly and working better as an interdepartmental team.
Cloud communications technology allows patients to benefit from more efficient processes, booking appointments automatically with more intelligent call management, video conferencing or receiving text messages to remind them of their upcoming appointments.
Your communication system is a key platform for delivering the level of patient care and personalisation that your patients expect. With professional greetings, intuitive call routing and omnichannel communications options, healthcare professionals can deliver a consistent service that encourages trust and patient engagement all at a manageable, predictable cost to suit your healthcare organisation’s budget.
Why Choose RingCentral Cloud Communications Solutions?
RingCentral’s cloud phone system gives you back the control and allows you to get ahead with your digital transformation plans. Our single platform, leading healthcare cloud solutions allow you to track call handling analytics, scale-up or down according to demand, customise your greetings and call routing and ultimately save you time and resources so that your staff can focus solely on delivering the best possible patient experience.
Our medical communications platform also seamlessly integrates with hundreds of your favourite business-critical applications such as Microsoft, G Suite and central healthcare solutions. You can also custom-build your own integrations with our open APIs and software development kits.
Communication in healthcare can be made easier with our feature-rich cloud health technologies which give you instant access to:
High definition audio and video
Get valuable face-time with colleagues and patients via high-quality video conferencing and high definition audio with our cloud phone system.
A cloud phone system that is easy to deploy and scale
Quickly set up or remove users around the world, according to demand with one single platform communication solution.
High definition audio and video
Get valuable face-time with colleagues and patients via high-quality video conferencing and high definition audio with our cloud phone system.
A cloud phone system that is easy to deploy and scale
Quickly set up or remove users around the world, according to demand with one single platform communication solution.
A one-stop solution for multi-channel communications
Consolidate all your communications functions onto our unified collaboration tool and save money by ditching multiple overlapping contracts.
Fail-safe reliability and business continuity
Stay connected under any circumstances thanks to RingCentral’s industry-leading 99.999% uptime SLA.
A one-stop solution for multi-channel communications
Consolidate all your communications functions onto our unified collaboration tool and save money by ditching multiple overlapping contracts.
Fail-safe reliability and business continuity
Stay connected under any circumstances thanks to RingCentral’s industry-leading 99.999% uptime SLA.
Enterprise-grade security
Ensure your medical communications systems and its data is safe, at every layer of your organisation.
Real-time analytics
Improve patient care by monitoring calls, tracking the quality of service and much more all from our easy-to-use mobile admin portal.
Enterprise-grade security
Ensure your medical communications systems and its data is safe, at every layer of your organisation.
Real-time analytics
Improve patient care by monitoring calls, tracking the quality of service and much more all from our easy-to-use mobile admin portal.
What's in Our Solutions?
Our healthcare phone systems are ideally suited to delivering the best in patient care. With collaboration solutions, bespoke healthcare telephony or tailored hospital phone systems, and security and protection you can trust, all built into our cloud phone system, your healthcare practitioners can focus on what they do best; delivering an outstanding patient experience.
Here are just a few of the features which could make workflows more efficient for your healthcare organisation:
With business phone numbers that can be used across multiple devices, easy to manage extensions, intelligent call routing and auto-receptionist features, our communications solutions with intuitive call management are designed for modern businesses.
RingCentral’s handy desktop app gives you a fully unified communications system for real-time business messaging, phone and video conferencing all under one roof. Collaborate with colleagues by sharing files, managing tasks or using screen share all via one beautiful desktop app.
Our video conferencing feature keeps you connected with colleagues and patients, allowing you to have access to a top-quality telehealth HD video solution in addition to all your other cloud communications needs.
Collaborate more efficiently via the RingCentral unified app, our one-stop workspace for the healthcare sector. Make use of free team messaging, calendar integrations, task management, unlimited file sharing and more—all together in one single communications platform.
Manage, store and find all your critical files and documents and shared files, images and records all in one place, safely and securely.
Integrate your healthcare phone system with all your favourite apps. Connect with hundreds of tools including Office 365 or G Suite among many others to streamline your workflows and daily processes.
Our robust security measures include seven layers of security built into your healthcare communications system. No more hacks, leaks, or dossiers left on the back seat of taxis
Learn how cloud computing works in the healthcare industry
Our RingCentral Resources section gives you case studies, use cases, blogs and much more to demonstrate how cloud computing can help to reduce costs and streamline operational processes in your healthcare organisation.
We Can Customise Our Solutions!
Our communications systems are bespoke, meaning we can customise a cloud phone solution designed around the specific needs of your healthcare organisation. Implementing customised collaboration solutions means your staff can improve efficiency and truly focus on the patient experience.
Patient-Centric Care
Omni-channel communications, which allow your patients to choose their contact channel of choice, means you put the control back in their hands. Tailoring the architecture for cooperative, high quality video follow-up consultations for ongoing treatment, we can help you to improve the patient experience, making healthcare truly accessible to those who need it.
Moving to the Latest Technology
Migrating to the cloud can be daunting, but with an online training centre and RingCentral’s leading onboarding and support teams to guide the way for you and your staff and help you to navigate your new healthcare solutions, making the move to the latest technology is easier than you might think.
Communications Costs
Costs for communications technology can creep up with solutions which are outdated or less scalable. Combining your communications solutions in one streamlined virtual workspace can help you save up to 30% on your telecoms bill and RingCentral gives you a clear total cost of ownership without the need for a costly initial hardware outlay.
Ensuring Business Continuity
Our industry-leading 99.999% uptime SLA means you have real peace of mind in the knowledge that you can stay connected come rain or shine. Our professional services managers work with you to set migration project scope, milestones and goals to manage your expectations and make sure your cloud adoption fulfils your specific needs.
Improving Operations
RingCentral’s features and functions are designed to streamline your workflows and improve the productivity of your day-to-day operations. Reduce interdepartmental meeting time with RingCentral Video, introduce telehealth consultations for your patients, streamline your contact centre operations or simply improve collaboration between multidisciplinary care teams. Our tailored approach helps you tighten up your operations and reduce the strain on your resources.
Facilitating Collaboration
With video, phone and messaging all at your fingertips, we can customise your collaborations to improve the communication between healthcare organisations, colleagues, departments and patients. Improve patient engagement with follow-up consultations and collaborate on patient care with access to information, file sharing and screen sharing.
Online Doctor Appointments
Enable more accessible patient care to those stuck at home, or those needing to reach a practitioner from a remote location with online telehealth consultations and doctor appointments either via HD video conferencing or phone via your cloud communications healthcare solution.
A System That Scales with You
It’s easy to add and manage users in minutes. No fixed hardware means connecting employees is instantaneous, and adjusting your contract is simple and easy. That allows you to easily scale your use of the communications platform according to seasonality, business growth, or downsizing.
Manage the Features of Your System
The RingCentral platform is feature-rich, designed to support businesses of all sizes from one-man-bands to complex corporations. But you don’t have to enable all features right away: simply use the admin portal to enable and disable features according to your need, helping you keep your interface as simple and as focused as possible.
RingCentral Trusted by Healthcare Companies
With our industry-leading SLA and seven layers of security built into our healthcare communications solutions, it’s no wonder we’re trusted by the experts. Named the #1 Ranked Cloud Phone System, our cloud solution is also consistently recognised as a leader in the Gartner Magic Quadrant for Unified Communications.
Healthcare providers nationwide have sought out a solution which can reduce strain on their resources, improve productivity, streamline collaborations, and cut down costs. Those using RingCentral cloud solutions for the healthcare sector have done just that.
To learn a little more about how healthcare organisations have customised their hosted communications systems with RingCentral, take a look at some of our healthcare sector case studies below:
Migrate to cloud communications today
We would love to talk to you about your upcoming projects and the challenges you may be facing with regards to your healthcare communications.
To speak to one of our Communications Specialists call us on +44 (0)800 098 8136, or alternatively please fill out the contact form below and we will get back to you.
Migrate to cloud communications today
We would love to talk to you about your upcoming projects and the challenges you may be facing with regards to your healthcare communications.
To speak to one of our Communications Specialists call us on +44 (0)800 098 8136, or alternatively please fill out the contact form below and we will get back to you.