{"id":8741,"date":"2020-03-12T10:21:12","date_gmt":"2020-03-12T10:21:12","guid":{"rendered":"\/gb\/en\/blog\/?p=8741"},"modified":"2023-01-17T10:26:32","modified_gmt":"2023-01-17T10:26:32","slug":"exposure-technology-shaped-expect-do-work","status":"publish","type":"post","link":"\/gb\/en\/blog\/exposure-technology-shaped-expect-do-work\/","title":{"rendered":"Exposure to Technology Has Shaped How We Expect to Do Work"},"content":{"rendered":"<p class=\"lead\"><span style=\"font-weight: 400;\">It\u2019s an understatement to say that information technology has affected our lives. It\u2019s changed the way we talk, the way we find information, the way we exchange goods and services, and the way we work. This last point is particularly pertinent in our current circumstances, but it relies on those that come before.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Work used to be the place providing access to the latest technology, and that&#8217;s what we\u2019d use to do our <a href=\"\/gb\/en\/blog\/work-from-home-jobs\/\">jobs<\/a>. As the pace of IT development grew exponentially, businesses were unable to keep up with the rapid changes, and behavioural dynamics changed. The advent of the smartphone put incredible capability into our pockets, and suddenly we were flying.<\/span><\/p>\n\t<div class=\"cta-banner  CID-2FdM5dTp IID-69d017621fe3d\"\r\n\t\tdata-dl-custom-type=\"ctaButton\">\r\n\t\t<div class=\"cta-banner-img-wrap\">\r\n\t\t\t<div class=\"cta-banner-img\" style=\"background-image:url(https:\/\/www.ringcentral.com\/gb\/en\/content\/dam\/ringcentral-l10n\/en_us\/images\/content\/teams\/video-chat.png)\"><\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"cta-body\" data-dl-custom-type=\"ctaButton\">\r\n\t\t\t<span class=\"cta-sub-heading\">RingCentral Glip&#x2122;<\/span>\r\n\t\t\t<h3 class=\"cta-heading\">IM or video chat with your team<\/h3>\r\n\t\t\t<p>Achieve your business goals with the efficiency of smart collaboration tools and the simplicity of team messaging.<\/p>\r\n\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\thref=\"https:\/\/www.ringcentral.com\/gb\/en\/teams\/overview.html\" class=\"btn btn-primary\"\r\n\t\t\t\ttarget=\"_blank\" rel=\"noopener\" data-dl-additional-info=\"IM or video chat with your team\"\r\n\t\t\t\tdata-dl-name=\"IM or video chat with your team | Learn more\">Learn more<\/a>\r\n\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t\n<p><span style=\"font-weight: 400;\">This was difficult news for business, though, as rapid access to information and \u2018always on\u2019 culture shaped our expectations: as customers, of how we interact with brands; as employees, of how we get work done. As the best technology is now portable, we\u2019re able to take it into work <\/span><span style=\"font-weight: 400;\">\u2013<\/span><span style=\"font-weight: 400;\"> or take work with us wherever we go. This enablement has tremendous positive potential, but from a security point of view the threat of \u2018shadow IT\u2019 in the workplace has some businesses struggling to keep up with employees\u2019 expectations.<\/span><\/p>\n<div class=\"rc-responsive-embed\"><iframe title=\"Businesses are changing in response to employees&#039; expectations\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/p_nCYGyMyDs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<p><i style=\"font-size: 15px; line-height: 23px; display: block; margin-top: -20px;\"><span style=\"font-weight: 400;\">Harvey Neve, Head of Digital Transformation for Public Health England, on our changing relationship to technology in the workplace.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">With technology being an intrinsic part of our lives, we don\u2019t expect it to be something we put down or turn off when we get to work. Quite the opposite: as we become more technologically-enabled, we expect to use that capability to help us overcome challenges, share information, harness our creativity and get work done. Those younger members of the workforce, who don\u2019t know life without the internet or don\u2019t remember life without smartphones, the most familiar and enabled among us, carry the highest expectations around how they want to work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019re finally coming to recognise that work is no longer a place you go, but rather a thing you do. Through convenience, technology has enabled changes in behaviour. It has enabled mobility. Given the capacity of technology to now deliver those levels of mobility at a scale to suit businesses, we expect to apply the same behaviour and the same capacity to our work as we do to our multichannel, instantly connecting, seamlessly-sharing collaborative personal lives.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We expect to take work anywhere, to \u2018do\u2019 work rather than \u2018be at\u2019 work, to instantly connect and collaborate in real time. <a href=\"\/gb\/en\/blog\/remote-work-resources\/\">Remote work<\/a> introduces the capacity for us to mix professional and personal productivity, to redress the work\/life balance equation. Remote work gives companies the chance to meet their employees\u2019 expectations, make them feel empowered, and approach productivity from a more tangible perspective. Technology enables the practise, and its success depends on how it is adopted.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For help on your business\u2019s adoption of remote working, go to our <\/span><a href=\"\/gb\/en\/blog\/remote-work-resources\/\"><span style=\"font-weight: 400;\">remote work resources hub<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p class=\"uc-expo-cta-2 text-center IId-bottom-banner-144903516 CId-bottom-banner-1098205596\"><span style=\"font-size: 24px; line-height: 30px;\">Achieve your business goals while working remotely with the efficiency of smart collaboration tools and the simplicity of team messaging.<\/span><span class=\"text-center\" style=\"display: block;\" data-dtm-element=\"button\" data-dtm-context=\"bottom-cta\" data-dtm-additional-info=\"Learn more about contact centre tech\"><a class=\"btn btn-primary btn-lg\" style=\"margin-top: 16px; font-weight: bold;\" title=\"Learn more\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/teams\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\" data-dtm-name=\"Bottom CTA\">Learn more<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s an understatement to say that information technology has affected our lives. It\u2019s changed the way we talk, the way we find information, the way we exchange goods and services, &hellip; <a href=\"\/gb\/en\/blog\/exposure-technology-shaped-expect-do-work\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;Exposure to Technology Has Shaped How We Expect to Do Work&#8221;<\/span><\/a><\/p>\n","protected":false},"author":244,"featured_media":8743,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[39],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Exposure to Technology Has Shaped How We Expect to Do Work | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"It\u2019s an understatement to say that information technology has affected our lives. It\u2019s changed the way we talk, the way we find information, the way we exchange goods and services, and the way we work.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/exposure-technology-shaped-expect-do-work\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Exposure to Technology Has Shaped How We Expect to Do Work | RingCentral UK Blog","description":"It\u2019s an understatement to say that information technology has affected our lives. It\u2019s changed the way we talk, the way we find information, the way we exchange goods and services, and the way we work.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/exposure-technology-shaped-expect-do-work\/","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":":\/gb\/en\/blog\/exposure-technology-shaped-expect-do-work\/#article","isPartOf":{"@id":"\/gb\/en\/blog\/exposure-technology-shaped-expect-do-work\/"},"author":{"name":"RingCentral Team","@id":"\/gb\/en\/blog\/#\/schema\/person\/cc4f043d2b478862a8622c28b0ebd08c"},"headline":"Exposure to Technology Has Shaped How We Expect to Do Work","datePublished":"2020-03-12T10:21:12+00:00","dateModified":"2023-01-17T10:26:32+00:00","mainEntityOfPage":{"@id":"\/gb\/en\/blog\/exposure-technology-shaped-expect-do-work\/"},"wordCount":597,"commentCount":0,"publisher":{"@id":"\/gb\/en\/blog\/#organization"},"keywords":["remote working"],"articleSection":["UC - Collaboration"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":[":\/gb\/en\/blog\/exposure-technology-shaped-expect-do-work\/#respond"]}]},{"@type":"WebPage","@id":"\/gb\/en\/blog\/exposure-technology-shaped-expect-do-work\/","url":":\/gb\/en\/blog\/exposure-technology-shaped-expect-do-work\/","name":"Exposure to Technology Has Shaped How We Expect to Do Work | RingCentral UK Blog","isPartOf":{"@id":"\/gb\/en\/blog\/#website"},"datePublished":"2020-03-12T10:21:12+00:00","dateModified":"2023-01-17T10:26:32+00:00","description":"It\u2019s an understatement to say that information technology has affected our lives. 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