In this series of posts, we\u2019re talking to our own leaders to get insights into the challenges and solutions of the telecommunications industry.<\/p>\n
Today we turn to Daniel Yin, Head of Product and Innovation RingCentral EMEA. Daniel has spent over ten years in the cloud software and communications industry, holding positions in engineering, operations and product management, helping companies succeed by developing innovative communication solutions.<\/span><\/p>\n At RingCentral, Daniel has spent his career helping transform the way businesses communicate and has launched RingCentral\u2019s <\/span>unified communications<\/span><\/a> and <\/span>contact centre<\/span><\/a> products into Europe and beyond.<\/span><\/p>\n As Head of Innovation EMEA, I explore the potential of game-changing technologies like AI to build truly revolutionary communications products, with a goal of turning these concepts into real, practical tools. One of the most exciting things about working at RingCentral is our relentless pursuit of innovation \u2013 we\u2019re constantly working on what new ideas will truly help businesses communicate. It\u2019s great to be part of a dynamic organisation that\u2019s consistently on the forefront of driving communication technology innovation, with a massive R&D team backing those efforts. It\u2019s also extremely rewarding to work with customers as they take up new technologies \u2013 not only when they succeed but also to understand what they feed back to drive us to improve.<\/span><\/p>\n\tDaniel, what’s your role at RingCentral and what do you love about your job?<\/b><\/h2>\n