Jeanne Bliss<\/b>\u00a0has a wealth of experience in Customer Service Industry and has held the position of Chief Customer Office at high-profile companies such ast Lands\u2019 End, Microsoft, Coldwell Banker and Allstate Corporations in the United States. Jeanne\u2019s role involves liaising with each CEO on\u00a0what companies can do to enhance their customers\u2019 experience and transform for the better.\u00a0<\/b><\/p>\n
Now the President of CustomerBliss, where she guides the C-Suite and Chief Customer Officers around the world on earning business growth by improving customers\u2019 lives. Her clients include AAA, Johnson & Johnson, Brooks Brothers, Bombardier Aerospace, and Kaiser Permanente.<\/p>\n
I\u2019m the Founder and President of\u00a0CustomerBliss<\/a>, and the Co-Founder of\u00a0The Customer Experience Professionals Association<\/a>. I was the first CCO for Land\u2019s End in the \u201880s and, since then, I have been a CCO for five major corporations in the United States.\u00a0I\u2019ve always fought to get the customer on the strategic agenda,<\/b>\u00a0redirecting priorities and creating transformational changes to help brands put customers first.<\/p>\n After 25 years serving as a CCO in the various companies, I founded CustomerBliss to\u00a0help companies transform their thinking<\/b>\u00a0by bringing the silo-based operations together to understand the customer perspective.<\/p>\n