{"id":3838,"date":"2018-12-25T11:00:42","date_gmt":"2018-12-25T11:00:42","guid":{"rendered":"\/gb\/en\/blog\/?p=3838"},"modified":"2020-01-30T14:03:46","modified_gmt":"2020-01-30T14:03:46","slug":"digital-workplace-trends","status":"publish","type":"post","link":"\/gb\/en\/blog\/digital-workplace-trends\/","title":{"rendered":"Top Digital Workplace Trends in 2019"},"content":{"rendered":"<p class=\"lead\">The rise of social, mobile, data and cloud technology has transformed every aspect of our personal and business lives, making them increasingly connected and digital. We live in what is known as the digital era. One area that has seen deep <a href=\"\/gb\/en\/blog\/ucaas-digital-transformation\/\" target=\"_blank\" rel=\"noopener noreferrer\">transformation <\/a>is the workplace. Indeed, gone are the days when the workplace was a physical space employee occupied during regular office hours. Today\u2019s always connected instant access environment has blurred the lines between the physical office and the place where work actually happens. To accurately reflect changing work experience and employee\u2019s expectations, leading organisations have begun to implement a completely new working environment, the digital workplace.<\/p>\n<p>In this article, we will look at some of the top trends that will impact the <a href=\"https:\/\/blog.beekeeper.io\/create-a-communication-strategy-to-benchmark-your-digital-workplace\/\">digital workplace<\/a> in 2019.<\/p>\n<h2><strong>It\u2019s all about the cloud <\/strong><\/h2>\n<p>Everyone talks about cloud constantly and cloud is the underlying technology powering most of the digital workplace. A majority of businesses have adopted cloud for systems like their productivity suite, emails, storage and <a href=\"\/gb\/en\/blog\/best-crm-software-for-small-businesses-and-startups\/\">CRM<\/a>. 2019 will be the year more businesses move their communication and collaboration systems to the cloud. <a href=\"https:\/\/www.gartner.com\/doc\/reprints?id=1-5LMTATR&amp;ct=181015&amp;st=sb\" target=\"_blank\" rel=\"noopener noreferrer\">According to Gartner, 90% of IT leaders will not purchase new premises-based UC infrastructure \u2014 up from 50% today \u2014 because future cloud UC offerings will be far ahead in terms of features, functions, portals, analytics and dashboards.<\/a> Organisations looking to remain competitive in a fast-changing digital marketplace view on-premise solutions as clunky, outdated and an obstacle to a truly digital workplace. Cloud communication and collaboration are key to shaping a <a href=\"https:\/\/www.exoplatform.com\/digital-workplace\/\">successful digital workplace<\/a> and will bring numerous benefits including flexibility, mobility and the ability to work and communicate from pretty much anywhere on the globe.<\/p>\n\t<div class=\"cta-banner  CID-2FdM5dTp IID-6a0b45cdc9a17\"\r\n\t\tdata-dl-custom-type=\"ctaButton\">\r\n\t\t<div class=\"cta-banner-img-wrap\">\r\n\t\t\t<div class=\"cta-banner-img\" style=\"background-image:url(\/gb\/en\/blog\/wp-content\/uploads\/2018\/12\/connected_workplace-zen.jpg)\"><\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"cta-body\" data-dl-custom-type=\"ctaButton\">\r\n\t\t\t<span class=\"cta-sub-heading\">How app overload is reshaping the digital workplace<\/span>\r\n\t\t\t<h3 class=\"cta-heading\">From Workplace Chaos to Zen<\/h3>\r\n\t\t\t<p>Find out how unified experience and collaboration are shaping the digital workplace<\/p>\r\n\t\t\t<a class=\"rc-cta-shortcode btn btn-primary btn-lg\" data-dl-element=\"button\"\r\n\t\t\t\thref=\"\/gb\/en\/blog\/?smd_process_download=1&#038;download_id=3868\" class=\"btn btn-primary\"\r\n\t\t\t\ttarget=\"_blank\" rel=\"noopener\" data-dl-additional-info=\"From Workplace Chaos to Zen\"\r\n\t\t\t\tdata-dl-name=\"From Workplace Chaos to Zen | Check our guide\">Check our guide<\/a>\r\n\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t\n<h2><strong>Supporting mobility <\/strong><\/h2>\n<p>Recent years have seen the rise of the mobile worker with\u00a0<a href=\"https:\/\/www.tuc.org.uk\/news\/growth-homeworking-has-stalled\" target=\"_blank\" rel=\"noopener noreferrer\">1.6 million employees in the UK regularly working from home<\/a>, and\u00a0<a href=\"https:\/\/www.condecosoftware.com\/uk\/press-releases\/uk-companies-lag-offering-flexible-remote-working-report-2018\/\" target=\"_blank\" rel=\"noopener noreferrer\">most staff working flexibly at least some of the time in two-fifths of businesses internationally<\/a>. Modern technology has freed them from the office and enabled them to work from wherever they choose, whenever they choose. Employees are no longer bound to their desks, where they are expected to adapt their specific needs to a one-size-fits-all, legacy IT system.<\/p>\n<blockquote><span class='bctt-click-to-tweet'><span class='bctt-ctt-text'><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fringcentr.al%2F2LFtQHL&#038;text=Beyond%20telephony%20and%20video%2C%20it%20is%20crucial%20to%20offer%20employees%20seamless%20ways%20of%20communicating%20and%20collaborating%20regardless%20of%20location%2C%20time%20and%20devices%20used.&#038;via=RingCentralUK&#038;related=RingCentralUK' target='_blank'rel=\"noopener noreferrer\">Beyond telephony and video, it is crucial to offer employees seamless ways of communicating and collaborating regardless of location, time and devices used. <\/a><\/span><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fringcentr.al%2F2LFtQHL&#038;text=Beyond%20telephony%20and%20video%2C%20it%20is%20crucial%20to%20offer%20employees%20seamless%20ways%20of%20communicating%20and%20collaborating%20regardless%20of%20location%2C%20time%20and%20devices%20used.&#038;via=RingCentralUK&#038;related=RingCentralUK' target='_blank' class='bctt-ctt-btn'rel=\"noopener noreferrer\">Click To Tweet<\/a><\/span><\/blockquote>\n<p>In many cases, technological advancement in businesses has been driven by the use of technology in the home. Workers using the latest smartphone, device, or\u00a0<a href=\"https:\/\/www.ringcentral.com\/gb\/en\/teams\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">productivity apps<\/a>\u00a0in their personal lives expect the same level of functionality in the workplace. This is especially true of the tech-savvy millennial generation, which carries the same products and applications they use at home to power their work lives.<\/p>\n<h2><strong>Expanding collaboration <\/strong><\/h2>\n<p>Relationships have more of an impact on your workforce than you\u2019d think. In fact,\u00a0<a href=\"https:\/\/www.virginpulse.com\/blog-post\/3-things-employees-really-love-about-work\/\" target=\"_blank\" rel=\"noopener noreferrer\">one study found<\/a>\u00a0that out of 1,000 employees, 66% felt that the relationships they had with colleagues made them more focused and productive. Another 40% said that the relationships they had with their team members were what they loved most about their career.<\/p>\n<figure id=\"attachment_3859\" aria-describedby=\"caption-attachment-3859\" style=\"width: 840px\" class=\"wp-caption aligncenter\"><a href=\"\/gb\/en\/blog\/wp-content\/uploads\/2018\/12\/expanding-collaboration.jpg\"><img decoding=\"async\" class=\"wp-image-3859 size-rcconnect_uk_2017-post-feature-1000x664\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2018\/12\/expanding-collaboration-1000x664.jpg\" alt=\"expanding collaboration\" width=\"840\" height=\"558\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2018\/12\/expanding-collaboration-1000x664.jpg 1000w, \/gb\/en\/blog\/wp-content\/uploads\/2018\/12\/expanding-collaboration-743x493.jpg 743w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/a><figcaption id=\"caption-attachment-3859\" class=\"wp-caption-text\">Cultivate stronger communication and collaboration between your employees by using a real-time messaging and file sharing solutions app.<\/figcaption><\/figure>\n<p>In an environment where employees from the same company work in different locations and sometimes time zones, it is critical for businesses to help build and maintain relationships and interactions between employees and partners. Beyond telephony and video, it is crucial to offer employees seamless ways of communicating and collaborating regardless of location, time and devices used. In order to succeed in this new digital age, businesses need to expand and promote communication and collaboration outside the physical office space.<\/p>\n<p>Real-time messaging and file sharing solutions like the <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/rcapps\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral app<\/a> allows for stronger connections between staff members.<\/p>\n<h2><strong>Streamlining workflows<\/strong><\/h2>\n<p>Today\u2019s workplace requires a toolbelt of apps and programmes in order to work efficiently and effectively. While apps provide some efficiency through increased connectivity, they also add chaos to workflows and productivity. <a href=\"https:\/\/netstorage.ringcentral.com\/documents\/connected_workplace.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">According to a recent global study by RingCentral and Cite Research, \u2018more than two-thirds of workers say they waste up to 60 minutes at work navigating between apps, while 17 percent waste even more\u2019.<\/a><\/p>\n<p>The cultural change taking place in the workplace is in full swing\u2014a movement towards collaboration and unified experiences that overcomes app overload and leads to a state of workplace zen where focus, productivity and working \u201cin the flow\u201d reign supreme.<\/p>\n<h2><strong>Supporting global locations<\/strong><\/h2>\n<p>As businesses are <a href=\"https:\/\/www.talentlyft.com\/en\/blog\/article\/161\/7-key-workplace-trends-in-2019\">becoming increasingly digital<\/a>, they are equally becoming increasingly global. Consistent access to the internet, smart technology and the cloud mean that we\u2019re all more connected today than ever before. The lines between geographic boundaries are blurring and organisations can easily spread from one country to another. The key to success in globalisation isn\u2019t just making sure that people around the world can access the same services. Effective scaling comes from a strategy that maintains quality, reliability and performance standards regardless of where your business moves to next.<\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/unified-communications.html\" target=\"_blank\" rel=\"noopener noreferrer\">UCaaS<\/a>\u00a0systems like\u00a0<a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/global-office-communications\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Global Office&#x2122;<\/a>\u00a0are explicitly designed to serve the growing trends of globalisation, mobility, and <a href=\"\/gb\/en\/blog\/remote-work-resources\/\">remote working<\/a>.<\/p>\n<p>As the workplace environment continues to change, and the average employee evolves with it, it\u2019s vital for today\u2019s forward-thinking companies to reconsider how they can empower their teams and delight their customers. A cloud-based communication strategy is an ultimate way to unlock the scalability and flexibility required for globalisation, ensuring that your workforce can maintain the same audio experiences wherever they are<\/p>\n<p><strong>\u00a0<\/strong><strong>The world is evolving; cloud communications means that your business can transform to evolve with it.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The rise of social, mobile, data and cloud technology has transformed every aspect of our personal and business lives, making them increasingly connected and digital. We live in what is &hellip; <a href=\"\/gb\/en\/blog\/digital-workplace-trends\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;Top Digital Workplace Trends in 2019&#8221;<\/span><\/a><\/p>\n","protected":false},"author":48,"featured_media":3857,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,3],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Top Digital Workplace Trends in 2019 | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"The digital workplace in 2019 will be impacted by these top trends in cloud communications, collaboration and globalisation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/digital-workplace-trends\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Irina Kirnos\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Top Digital Workplace Trends in 2019 | RingCentral UK Blog","description":"The digital workplace in 2019 will be impacted by these top trends in cloud communications, collaboration and globalisation.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/digital-workplace-trends\/","twitter_misc":{"Written by":"Irina Kirnos","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/digital-workplace-trends\/#article","isPartOf":{"@id":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/digital-workplace-trends\/"},"author":{"name":"Irina Kirnos","@id":"\/gb\/en\/blog\/#\/schema\/person\/ce8e6815f969a67ecdb51b8f687f19b9"},"headline":"Top Digital Workplace Trends in 2019","datePublished":"2018-12-25T11:00:42+00:00","dateModified":"2020-01-30T14:03:46+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/digital-workplace-trends\/"},"wordCount":992,"commentCount":0,"publisher":{"@id":"\/gb\/en\/blog\/#organization"},"articleSection":["Business Trends - 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With experience in the cloud software and communication industry spanning Silicon Valley, Research Triangle Park and now London, she enjoys working collaboratively with global teams to develop product messaging and positioning, sales enablement and competitive differentiation. Irina grew up in San Francisco, California and is a graduate of the University of North Carolina at Chapel Hill.","url":"\/gb\/en\/blog\/author\/irina-kirnos\/"}]}},"_links":{"self":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts\/3838"}],"collection":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/comments?post=3838"}],"version-history":[{"count":0,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/posts\/3838\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/media\/3857"}],"wp:attachment":[{"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/media?parent=3838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/categories?post=3838"},{"taxonomy":"post_tag","embeddable":true,"href":"\/gb\/en\/blog\/wp-json\/wp\/v2\/tags?post=3838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}