{"id":28388,"date":"2024-04-09T09:00:02","date_gmt":"2024-04-09T08:00:02","guid":{"rendered":"\/gb\/en\/blog\/?p=28388"},"modified":"2024-04-08T11:14:33","modified_gmt":"2024-04-08T10:14:33","slug":"ringcentral-mvp-evolves-to-ringex","status":"publish","type":"post","link":"\/gb\/en\/blog\/ringcentral-mvp-evolves-to-ringex\/","title":{"rendered":"RingCentral MVP Evolves to RingEX"},"content":{"rendered":"<h2>AI Meets Trusted Communications<\/h2>\n<p><span style=\"font-weight: 400;\">I<\/span><span style=\"font-weight: 400;\">t\u2019s with immense excitement that we announce a significant evolution in our journey. <\/span><b>RingCentral MVP is now RingEX<\/b><span style=\"font-weight: 400;\">, a change that marks more than just a new name\u2014it marks a new era where AI meets trusted communications, for everyone.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Why RingEX?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The answer lies in our vision for the future\u2014a future where communication transcends traditional boundaries to create unified, exceptional experiences for employees and customers by:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Breaking down the silos between different communication methods<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shifting from manual, time-consuming tasks like note-taking and searching hours for answers to automated, AI-driven processes that streamline workflows.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Moving away from one-size-fits-all communication to tailored, context-aware interactions and intelligence.<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-28389 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/bubble-image.png\" alt=\"bubble image-267\" width=\"1999\" height=\"1300\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/bubble-image.png 1999w, \/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/bubble-image-300x195.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/bubble-image-640x416.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/bubble-image-768x499.png 768w, \/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/bubble-image-1536x999.png 1536w\" sizes=\"(max-width: 1999px) 100vw, 1999px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">RingEX represents a significant stride beyond traditional messaging, video, and phone communications, infusing AI to make every conversation smarter, every workday more efficient and every interaction more personalised.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Introducing your personal AI assistant<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As part of this exciting transformation, we\u2019re thrilled to unveil a Personal AI Assistant, powered by RingSense AI, to elevate and personalise everyday communications in RingEX. Imagine real-time notes capturing key details during your calls, effortlessly helping extract insights from conversations and crafting polished, context-aware messages. Rooted in RingCentral\u2019s trusted platform, known for its enterprise-grade security, mission-critical reliability, and broad range of external and internal communication use cases across all devices, RingSense AI brings advanced AI features into everyday workflows, making it smarter and more efficient.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Personal AI across all communication modes<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">RingEX, enhanced with RingSense AI, excels in its ability to weave AI seamlessly into phone, voicemails, video and messaging. This approach ensures an enhanced communication spectrum, making every interaction\u2014from calls and texts to team messages\u2014smoother and more insightful, thus rendering daily communications virtually effortless.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">AI-powered employee and customer experiences<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Our move to RingEX is complemented by RingCX, our AI-first contact centre, designed to revolutionise customer interactions. Together, they symbolise our commitment to simplifying communications and fostering meaningful connections, ensuring smarter conversations and happier customers. RingEX is dedicated to elevating employee experiences with smarter, more personalised communications, while RingCX aims to transform customer interactions.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Celebrating 25 years of trust and innovation<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As 2024 marks RingCentral\u2019s 25th anniversary, we reflect on our journey of trusted service, innovation and resilience through dynamic macro environments. This silver anniversary is not only a celebration of our past achievements in cloud technology and communication mobility but also a stepping stone toward a future enriched with AI, designed to offer personalised and effortless experiences.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Say hello to a new era of AI at work<\/span><\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-28390 size-full\" src=\"\/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/interface.png\" alt=\"interface-524\" width=\"1999\" height=\"1506\" srcset=\"\/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/interface.png 1999w, \/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/interface-300x226.png 300w, \/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/interface-640x482.png 640w, \/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/interface-768x579.png 768w, \/gb\/en\/blog\/wp-content\/uploads\/2024\/04\/interface-1536x1157.png 1536w\" sizes=\"(max-width: 1999px) 100vw, 1999px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral has a legacy of driving innovation in cloud voice and business communications, connecting people through pioneering communication technologies. As we celebrate this milestone and eagerly anticipate the future, our commitment to communication solutions that deliver exceptional employee and customer experiences remains a north star.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Join us in embracing this exciting new era where AI meets trusted communications, enabling organisations to empower everyone for smarter conversations and happier customers. With RingCentral\u2019s secure and trusted platform, we embark on an ongoing journey towards realising this vision.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI Meets Trusted Communications It\u2019s with immense excitement that we announce a significant evolution in our journey. RingCentral MVP is now RingEX, a change that marks more than just a &hellip; <a href=\"\/gb\/en\/blog\/ringcentral-mvp-evolves-to-ringex\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;RingCentral MVP Evolves to RingEX&#8221;<\/span><\/a><\/p>\n","protected":false},"author":244,"featured_media":28391,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>RingCentral MVP Evolves to RingEX | RingCentral UK Blog<\/title>\n<meta name=\"description\" content=\"RingEX is dedicated to elevating employee experiences with smarter, more personalised communications.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/ringcentral-mvp-evolves-to-ringex\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"RingCentral MVP Evolves to RingEX | RingCentral UK Blog","description":"RingEX is dedicated to elevating employee experiences with smarter, more personalised communications.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/gb\/en\/blog\/ringcentral-mvp-evolves-to-ringex\/","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"3 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